Technical Applications Engineer

2 weeks ago


Coffeyville, United States Total Energies Full time
Candidate Profile
  • Background in Chemical or Mechanical Engineering with expertise in rolling processes.
  • Over 10 years of experience in the rolling sector, including customer interactions and product trials.
  • Proficient in developing TCO2 case value proposals.
  • Strong written and verbal communication skills, essential for engaging with diverse stakeholders, both internally and externally, with a focus on English proficiency.
Key Responsibilities

Reporting to the Technical Service Manager for International Business Development, you will be an integral part of our Marketing and Services division, dedicated to enhancing our business and retail clients' operational efficiency through our extensive range of products and services.

Your role will involve supporting the Metal Rolling business development in the Americas, providing high-level technical innovation and support to both customers and prospects, while working to expand our market share in Aluminum and Non-Ferrous sectors. Your specific responsibilities will include:
  • Diagnosing and resolving customer product/process/TCO2 challenges, offering tailored technical solutions.
  • Delivering technical and product application support to customers, sales teams, and TotalEnergies affiliates.
  • Offering specialized technical assistance for Aluminum and Non-Ferrous Rolling applications, along with auxiliary applications at customer sites.
  • Managing trials at customer and prospect locations, overseeing trial KPIs to ensure successful outcomes.
  • Coordinating project management, planning, deployment, and logistical requirements.
  • Communicating product development and service needs to the Product Engineer.
  • Identifying and pursuing new business and sales opportunities within the market.
  • Assessing potential TCO2 advancements for customers and prospects.
  • Prioritizing and recommending targets for follow-up and engagement.
  • Translating customer and prospect needs into comprehensive technical proposals.
  • Collaborating with Product Engineers and laboratories to ensure product enhancements and timely responses to formulation adjustments, while providing technical results to customers.
  • Conducting technical training for account managers and technical staff at customer locations.
Work Environment

Join the vibrant team at TotalEnergies Marketing USA, where you will have the opportunity to contribute to a sustainable energy future through engaging challenges and access to new skills and global opportunities. You will play a crucial role in advancing our rolling activities in alignment with the Group's strategic roadmap and ambitions.

As a collaborative team player, you will work closely with colleagues in laboratories, TotalEnergies affiliates, and customers/prospects. Your proactive, problem-solving attitude, coupled with your confidence and strong background in metal rolling industries, will be key to your success. Frequent travel (approximately 80%) is a requirement of this role, encompassing both day trips and overnight stays, as you provide essential support to our customers while adapting to various roles including CSR, Sales, and Technical Support.

Additional Information

This position is remote, ideally suited for candidates located on the East Coast, where a significant portion of our customer base is situated. Join us in our mission to enhance energy solutions and be part of a global team dedicated to making energy better every day.

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