Bilingual Case Manager Position
3 weeks ago
San Francisco SafeHouse is seeking a skilled Bilingual Case Manager to join our team at the Hope Center. The successful candidate will provide a safe and welcoming environment for clients, develop case plans according to their needs, and offer ongoing support as they work towards achieving their goals.
Scope and Responsibilities- Provide weekly individual and group support to participants of the drop-in center.
- Assess clients' needs and link them with outside services such as primary medical care, outpatient treatment, government financial assistance, etc.
- Coordinate housing waiting lists, referrals, and any housing-related issues.
- Provide follow-up support to clients of the SafeHouse graduates.
- Support clients with setting goals and identifying tools to reach those goals.
- Facilitate support groups and social activities.
- Assist with crisis management and safety planning.
- Translation and interpretation as needed.
- Keep detailed files for each individual client and assist with data tracking.
- Develop and maintain ongoing relationships with partner organizations and referral sources.
- Coordinate community events that are being offered.
- Attend staff meetings and trainings.
Qualifications:
- 2 years of experience in a similar setting.
- Bilingual and bicultural Spanish, Chinese, Tagalog, Vietnamese, Thai highly preferred.
- Commitment to social justice and understanding of the system of oppression.
- Knowledge and experience related to working with sexual exploitation/trafficking survivors and/or homeless women preferred.
- Significant relevant direct service experience working directly with vulnerable populations.
- Commitment to personal and systemic anti-oppression work.
- Understanding of, and experience with, survivor-centered approaches as well as harm reduction and trauma-informed modalities.
- Have outstanding team-building, decision-making, and leadership skills.
- Ability to occasionally work some weekends and evenings.
- Competency with Microsoft Office programming, including Excel and Word.
San Francisco SafeHouse is an affirmative action employer. All interested individuals, including survivors, people of color, women, persons with disabilities, formerly incarcerated people, and persons who are lesbian, gay, bisexual, transgender, and/or intersex are encouraged to apply. SafeHouse is committed to centering and supporting the voices of survivor leaders. Applicants with lived experiences of homelessness, sexual exploitation, or other overlapping vulnerabilities are highly encouraged to apply.
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