Team Leader for Sales and Service

2 weeks ago


Reston, Virginia, United States LVMH Group Full time
Job Overview:

As a pivotal member of our team, the Sales and Service Leader plays a crucial role in delivering an outstanding shopping experience for our clients. This position is designed for individuals who are passionate about retail and thrive in a collaborative environment.

Your Responsibilities:

  • Enhancing Sales and Service Experiences: Ensure the delivery of exceptional sales and service experiences that align with our brand's standards.
  • Team Development: Mentor and guide team members in effective selling techniques, service excellence, and operational procedures.
  • Client Engagement: Implement our client service model and sales strategies to foster customer interaction and satisfaction.
  • Adhering to Standards: Maintain compliance with operational standards, ensuring a professional and welcoming atmosphere.
  • Promoting Client Loyalty: Support initiatives that enhance client loyalty and engagement, tracking key performance indicators (KPIs) to measure success.

Qualifications:

Applicants should possess:
  • Previous leadership experience in retail or service-oriented environments.
  • A strong commitment to client service and teamwork.
  • Excellent communication skills and the ability to manage multiple tasks.
  • Adaptability to evolving priorities within the retail space.
  • Flexible availability for peak retail hours.
  • Reliable attendance and the capability to lift and carry up to 50 pounds.

Benefits:

We are dedicated to fostering a diverse and inclusive workplace where every individual is valued. Our comprehensive benefits package includes healthcare and wellness programs, subject to eligibility. For further details about our benefits, please refer to our company resources.

Compensation:

The hourly wage for this position is competitive and based on qualifications and relevant experience.

We are an equal opportunity employer and welcome applicants from all backgrounds, ensuring a fair recruitment process for individuals with disabilities or medical conditions.

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