Fire Protection Sales Representative

6 days ago

Capitol Heights, Maryland, United States Reliance Fire Protection Full time
Job Summary:

Reliance Fire Protection, a leading fire protection contractor, is seeking a highly skilled Service Sales Representative to join our team in Capital Heights, MD. As a key member of our sales team, you will be responsible for quoting deficiencies, estimating, and laying the groundwork for the contract sales process.

Responsibilities:
  • Quote and Estimate Management: Assist in obtaining information needed for each job, including Purchase Order numbers, tax-exempt forms, insurance certificates, deficiency information, and certified payroll information.
  • Scheduling and Compliance: Assist in scheduling inspections (monthly/quarterly/annually) per the contract with the customer and our inspectors to ensure compliance with state and local codes and the customer's contract.
  • Service Work Scheduling: Assist in scheduling service work based on quotes signed.
  • Document Management: Collect inspection reports from inspectors in a timely manner and ensure the correct reports are received per job order prior to billing; checks for deficiencies and quotes as necessary.
  • Document Scanning and Uploading: Scan and upload documents to our online document storage system, including invoices, purchase orders, contracts, and other information needed based on the customer.
  • Customer Follow-up: Follow up with customers on deficiencies quoted.
  • Job Creation and Invoicing: Book and create jobs for inspections and service calls within our system; invoices after the job is complete per our company policies and procedures.
  • Customer and Vendor Relations: Assist with the invoicing of customers, follow-up for collections of customers for the inspection department, and responsible for customer and vendor relations.
  • Other Duties: Perform other duties as assigned by manager.
Qualifications/Education/Experience Requirements:
  • Education: High School Diploma/GED with Associate Degree preferred.
  • Experience: Experience in an administrative setting or equivalent combination of education and experience is a plus, but not necessary.
  • Notary Public: Notary public a plus.
  • Communication Skills: Good oral, written, telephone, and customer service skills.
  • Time Management and Organization: Good time management, organizational, and interpersonal skills.
  • Customer Service: Ability to assist both internal and external customers.
  • Problem-Solving: Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Computer Skills: Moderate to advanced computer skills, with advanced proficiency in Excel.
Certificates, Licenses, Registrations:
  • Valid Driver's License: Valid driver's license.
Physical Demands and Work Environment:
  • Office Environment: Office environment - moderate noise.
  • Sedentary Role: Mostly sedentary role with the need to move about the office to copy, scan, fax, and file.
  • Light Lifting: May require light lifting.
  • Computer and Phone Use: Requires working on computers and phones consistently throughout the day.
Why Work for Reliance Fire Protection?
  • Competitive Pay: We offer competitive pay for experienced individuals.
  • Industry-Leading Benefits: We offer an industry-leading benefits package that includes medical, dental, vision, and other benefits.
  • Engaged Organization: We are an engaged organization with strong and authentic values, with clear evidence of trust and fairness, where two-way promises and commitments are understood and fulfilled.
  • Long-Term Relationships: Many of our employees have worked with us for over 30 years. We believe if you invest in the right people, you will create long-lasting professional relationships that benefit everyone.

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