Customer Service Representative

5 days ago


Capitol Heights, Maryland, United States Wash Lube Repair Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Wash Lube Repair. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.

Key Responsibilities
  • Greet and Assist Customers: Welcome customers, answer questions, and provide information about our services.
  • Process Payments: Process payments through our point-of-sale system and handle customer transactions efficiently.
  • Perform Daily Cleaning and Administrative Duties: Maintain a clean and organized work environment, and perform other administrative tasks as needed.
  • Follow Safety Policies and Procedures: Adhere to all company safety policies and procedures to ensure a safe working environment.
  • Load Cars on the Conveyor Belt: Load cars onto the conveyor belt and ensure a smooth and efficient car wash experience.
  • Maintain Lot and Empty Trash and Vacuums: Maintain the lot, empty trash and vacuums, and perform other tasks as needed to ensure a clean and organized work environment.
Requirements
  • Strong Customer Service Skills: Provide exceptional customer service and ensure a positive experience for our customers.
  • Ability to Work in a Fast-Paced Environment: Thrive in a fast-paced environment and adapt to changing situations.
  • Physical Demands: Ability to sit, stand, walk, reach, bend, pull, and lift 50 pounds.
  • Dependability and Energetic Attitude: Demonstrate a strong work ethic and a positive attitude.


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