Service Desk Associate
5 days ago
At Planet Fitness, we're passionate about creating a welcoming and inclusive environment for our members and guests. As a Service Desk Overnight Associate, you'll play a vital role in ensuring our clubs run smoothly and efficiently.
Key Responsibilities:- Provide exceptional customer service to members and guests, responding to their needs and concerns in a timely and professional manner.
- Monitor club access, answer questions, and handle member and guest complaints in a fair and respectful manner.
- Sell memberships, process transactions, and maintain accurate records.
- Operate the Point-of-Sale system, collect balances on past due accounts, and perform other administrative tasks as needed.
- Ensure the cleanliness and organization of the service desk area, including the maintenance of equipment and supplies.
- Collaborate with other team members to achieve club goals and objectives.
- High school diploma or equivalent preferred.
- Previous customer service and sales experience a plus.
- Basic computer literacy and ability to learn new systems.
- Excellent communication and interpersonal skills.
- Ability to work well in a fast-paced environment and adapt to changing situations.
- A positive and professional work environment.
- Competitive pay and benefits package.
- Opportunities for growth and development within the company.
- A fun and supportive team environment.
We're an equal opportunity employer and celebrate diversity and equity in our workplace. If you're passionate about delivering exceptional customer service and working in a dynamic environment, we encourage you to apply for this exciting opportunity.
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Service Desk Associate
1 day ago
Frederick, Maryland, United States Planet Fitness Full timeJob Title: Service Desk AssociateJob Summary:We are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.Key...
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Service Desk Associate
1 month ago
Frederick, Maryland, United States Planet Fitness Full timeJob Title: Service Desk AssociateWe are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.Key...
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Frederick, Maryland, United States Planet Fitness Full timeJob Title: Service Desk AssociateWe are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.Key...
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Frederick, Maryland, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.Key ResponsibilitiesProvide excellent...
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