Field Service Technician

5 days ago


Greenville, North Carolina, United States Vivint Full time
About the Role

Company Overview

Vivint, a leading smart home company, is dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are.

Job Summary

We are seeking a motivated and customer-focused Field Service Technician to join our team. As a Field Service Technician, you will provide expert-level installation and services of cutting-edge technology, maximizing your earning potential by leveraging service and installation appointments into leads and additional revenue.

Key Responsibilities

  • Install and service smart home technology to ensure customer satisfaction
  • Leverage service and installation appointments to generate leads and additional revenue
  • Act with honesty and integrity to offer customers peace of mind
  • Work independently and as part of a team to achieve company goals

Requirements

  • Exceptional customer service skills
  • Sales experience in a related field (e.g., car sales, retail sales, insurance sales)
  • Field technician experience in a related field (e.g., cable installation, internet installation, pest control)
  • Clean driving record and valid license

Physical Demands

  • Lift and carry up to 45 lbs.
  • Climb ladders up to 14 feet
  • Work in attics and other limited-space areas
  • Bend, kneel, crouch, and stand for extended periods

What We Offer

  • Competitive hourly base plus uncapped commission
  • Comprehensive paid training and ongoing coaching and support
  • Company take-home vehicle and gas card
  • Cell phone and work tablet
  • Tools and equipment provided
  • 4/10 work schedule with home dispatch


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