Client Solutions Strategist
1 week ago
Position Summary:
- Serve as the main liaison for clients, ensuring outstanding service and satisfaction.
- Establish and maintain effective communication pathways between clients and the product development team.
- Collect, evaluate, and synthesize client feedback and requirements to provide essential insights to the product team for ongoing enhancement.
- Employ strong analytical capabilities to interpret data and recognize trends, opportunities, and challenges.
- Design and implement program launches and rollouts.
- Create training program materials, including presentations, videos, and documentation.
- Draft business requirements, functional specifications, scopes, effort estimations, and solution documentation.
- Collaborate across departments with internal teams to ensure project success and achieve desired outcomes.
- Keep abreast of industry trends, best practices, and emerging technologies to contribute innovative concepts and solutions.
Qualifications:
- Bachelor's degree in Mathematics, Data Analysis, Business Administration, or a related discipline (or equivalent experience).
- Demonstrated experience in a client-facing capacity, showcasing the ability to cultivate and sustain strong relationships.
- Highly analytical mindset with the capability to convert data into actionable insights.
- Advanced proficiency in Microsoft Excel is crucial.
- Exceptional communication and interpersonal abilities.
- Strong organizational skills and meticulous attention to detail.
- Ability to excel in a fast-paced, dynamic environment and adapt to changing priorities.
About Scopeworker
Scopeworker is an enterprise SaaS platform that automates the Procure-Execute-Pay lifecycle of complex supplier services. It facilitates an 'Uber' style marketplace for enterprises and provides a unique live business intelligence experience. Scopeworker can function as a standalone solution or as a digitalization layer over Oracle, SAP, or Microsoft Dynamics ERPs. It is utilized by Fortune 100 companies.
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