Business Development Associate

4 days ago


Rochester, Michigan, United States Serra Rochester Hills Full time
About Serra Ford Rochester Hills

We are a family-owned and operated dealership dedicated to delivering exceptional customer service and value to our community. Our team is passionate about helping customers find their perfect vehicle and providing a seamless buying experience.

Job Summary

We are seeking a highly motivated and customer-focused Business Development Coordinator to join our Sales Business Development Team. As a key member of our team, you will play a critical role in building relationships with customers, providing product information, and driving sales growth.

Responsibilities
  • Respond to customer inquiries via phone, email, and live chat, providing timely and accurate information about our products and services.
  • Collaborate with sales teams to identify and pursue new business opportunities, ensuring a seamless customer experience.
  • Utilize our CRM tracking system to manage leads, track customer interactions, and analyze sales performance.
  • Participate in team development sessions to share best practices, improve processes, and drive sales growth.
Qualifications
  • At least one previous role in customer service or sales, with a proven track record of success.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Proficient in computer software and technology, with the ability to learn and adapt to new systems.
  • A team player with a positive attitude, a willingness to learn, and a passion for delivering exceptional customer service.
What We Offer
  • A competitive salary and benefits package, including medical, dental, and 401K plans.
  • Paid time off and vacation, as well as opportunities for growth and professional development.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A comprehensive training program, including online and in-store training with our manufacturers.


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