Business Systems Consultant

2 weeks ago


Rochester, Michigan, United States Strategic Staffing Solutions Full time
Strategic Staffing Solutions (S3) is seeking a Business Systems Analyst

Location:
Remote position available for candidates located in Michigan.

Contract Duration:
12+ Months with potential for contract-to-hire.

Role Overview:
We are looking for a Subject Matter Expert (SME) in Microsoft Office 365, including Excel, Word, and Outlook. The ideal candidate will possess the ability to communicate complex technical concepts in a simplified manner to non-technical stakeholders.

Key Responsibilities:
  • Analyze current methodologies to enhance operational efficiency through standardization, improvement, or discontinuation of processes.
  • Provide recommendations for business workflows that align with strategic objectives and facilitate integration across various departments.
  • Coordinate changes in business processes and assist in the implementation of system solutions.
  • Perform a comprehensive range of standard tasks within the professional domain, escalating complex issues as necessary.
  • Identify and resolve intricate problems, applying advanced problem-solving techniques to navigate diverse situations.
  • Exhibit and utilize extensive knowledge within the field of specialization.

Required Qualifications:
  • Proficiency in Microsoft 365, including Outlook and OneDrive.
  • A minimum of 5 years of experience in user support is essential.
  • Experience with ServiceNow is required, along with demonstrated customer service skills.
  • An Associate Degree in Computer Science is mandatory.

About S3:
The mission of Strategic Staffing Solutions is to foster trust and deliver impactful solutions for our clients, consultants, and communities. Our core values include:
  • Setting high standards for corporate responsibility.
  • Creating job opportunities.
  • Empowering individuals to achieve success and improve their circumstances.
  • Enhancing the communities in which we operate through volunteerism and charitable initiatives.


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