Closing Specialist

4 days ago


Beach, North Dakota, United States Marriott Vacations Worldwide Full time
About the Role

At Marriott Vacations Worldwide, we're dedicated to creating unforgettable vacation experiences for our guests. As a Closing Specialist, you'll play a vital role in ensuring our owners and guests have a seamless and enjoyable experience.

Key Responsibilities
  • Provide exceptional customer service, responding to owner inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain accurate records of customer interactions, using this information to inform future follow-up opportunities.
  • Collaborate with the sales team to address ownership contract-related issues, such as titles, financing, and pre-approval.
  • Verify that signed contract paperwork is accurate and complete, ensuring all necessary documentation is included.
  • Respond to sales team requests regarding contract status, including additional information required or follow-up needed.
  • Utilize sales techniques to maximize revenue while maintaining existing guest loyalty, including up-selling.
Requirements
  • Available to work a flexible schedule, including weekends and holidays.
  • Will be required to work at multiple sites, including Kauai Beach Club, Waiohai Beach Club, and Sheraton Kauai Resort.
  • Must be able to lift, carry, push, or pull items weighing up to 10lbs without assistance.
  • May be required to operate company vehicles, following company policies and standards.
About Us

Marriott Vacations Worldwide is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive culture. We're dedicated to creating a work environment that's supportive, friendly, and beautiful, where meaningful moments are made together.


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