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Real Estate Closing Specialist
2 months ago
ABOUT WESTGATE RESORTS
Westgate Resorts offers a wide array of vacation experiences, catering to families seeking affordable getaways in some of the most sought-after destinations across the United States. As a leader in the timeshare and hospitality sector, Westgate boasts properties in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona, ensuring that every family can find the perfect vacation spot that fits their budget.
About Westgate Myrtle Beach Oceanfront Resort:Located just steps away from Family Kingdom Amusement Park, Westgate Myrtle Beach provides a unique opportunity to bask in the sun and enjoy breathtaking ocean views along the Grand Strand. Join us in delivering exceptional service to guests from around the globe who come to enjoy our spacious accommodations and extensive amenities.
Position Overview
The role involves ensuring that customers leave with a comprehensive understanding of their purchase and are satisfied with their experience.
KEY RESPONSIBILITIES
- Clearly articulate the details of documents to new owners.
- Exhibit exemplary customer service during the cancellation period.
- Review daily transactions.
- Oversee the sales presentations of sales representatives.
- Collaborate with fellow travel Club Deeders to maintain uniform procedures.
- Conduct follow-up communications with new owners.
- Ensure that Sales representatives, Contract processing, and deeding are informed of all updates.
- Maintain accurate records of transactions, representatives, and all parties involved in each deal.
- Adhere to all departmental expectations and requirements consistently.
Regular attendance as scheduled is essential.
Qualifications
To excel in this position, candidates must effectively fulfill each essential duty. The qualifications listed below reflect the necessary knowledge, skills, and abilities required. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE
A high school diploma or equivalent (GED); or one year or more of relevant experience and/or training; or a combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety regulations, operational instructions, and procedural manuals. Capable of writing routine reports and communicating issues to supervisors. Demonstrated ability to effectively speak and provide outstanding customer service to groups of customers, owners, guests, or team members.
Additional Information
Why Choose Westgate?
- Comprehensive health benefits including medical, dental, and vision coverage.
- Paid Time Off (PTO) for vacation, sick leave, and personal time.
- Paid Holidays.
- 401K plan with a generous company match.
- Access to daily pay benefits.
- Family benefits including parental leave and adoption assistance.
- Wellness Programs.
- Flexible Spending Accounts.
- Tuition Assistance.
- Military Leave.
- Employee Assistance Program (EAP).
- Life, Disability, Accident, Critical Illness & Hospital Insurance.
- Pet Insurance.
- Exclusive discounts for team members on hotels, cruises, resorts, restaurants, and entertainment.
- Opportunities for advancement and professional development.
- Community Involvement Programs.