Customer Service Representative

5 days ago

Chattanooga, Tennessee, United States Chick-fil-A Full time
About the Role

At Chick-fil-A, we're looking for talented individuals to join our team as Front of House Team Members. As a key member of our restaurant team, you'll play a vital role in delivering exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities
  • Provide Exceptional Customer Service: Greet guests with a smile, create a positive first impression, and ensure every interaction is friendly and attentive.
  • Manage Front of House Operations: Multitask with ease, handling multiple responsibilities simultaneously, and maintain a clean and organized workspace.
  • Work Collaboratively with the Team: Communicate effectively with colleagues, provide support when needed, and contribute to a positive team dynamic.
  • Adhere to Company Policies and Procedures: Familiarize yourself with Chick-fil-A's rules and regulations, and maintain a high level of professionalism at all times.
Requirements and Qualifications
  • Excellent Communication Skills: Possess strong verbal and non-verbal communication skills, with the ability to interact effectively with guests and colleagues.
  • Positive Attitude and Energy: Demonstrate a cheerful and enthusiastic attitude, with a passion for delivering exceptional customer service.
  • Ability to Work in a Fast-Paced Environment: Thrive in a dynamic and fast-paced environment, with the ability to multitask and adapt to changing situations.
  • Availability to Work a Flexible Schedule: Be willing and able to work a variety of shifts, including weekends and holidays.
About Chick-fil-A

Chick-fil-A is a fast-food restaurant chain known for its high-quality chicken sandwiches and excellent customer service. Our restaurants are operated by independent franchised business owners who invest in the future of their team members and give back to their communities.

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