Customer Service Representative
4 weeks ago
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at Sunrise Medical Laboratories, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or in-person
- Resolve customer complaints and issues in a timely and professional manner
- Provide accurate and timely information to customers regarding their test results, billing, and other laboratory services
- Collaborate with laboratory staff to ensure accurate and timely test results
- Maintain accurate records of customer interactions and issues
Requirements:
- High school diploma or equivalent required
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic computer skills and knowledge of laboratory software
- Previous customer service experience preferred
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
About Us:
Sunrise Medical Laboratories, Inc. is a leading provider of clinical laboratory services. We are committed to delivering high-quality testing and exceptional customer service to our clients. Our team is dedicated to providing a supportive and collaborative work environment that fosters growth and development.
Location:
Our laboratory is located in Hicksville, NY, and we serve clients throughout the New York metropolitan area.
Work Schedule:
Our laboratory is open Monday through Friday, 12:30pm to 9:00pm. We offer a variety of shifts to accommodate different schedules and needs.
Benefits:
- Medical, vision, and dental insurance
- Short-term and long-term disability insurance
- Voluntary term life insurance
- 401(k) plan with company match
- Paid time off and holidays
Equal Opportunity Employer:
Sunrise Medical Laboratories, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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