Customer Service Representative
1 month ago
The BLS Company is seeking a skilled Customer Service Agent to provide exceptional support to our clients worldwide. As a key member of our team, you will be responsible for resolving customer inquiries, concerns, and issues in a timely and efficient manner.
Key Responsibilities:- Respond to customer inquiries and requests via various channels
- Handle customer complaints and concerns with professionalism and empathy
- Resolve customer issues and escalate to management when necessary
- Provide product and service information to clients
- Update customer records and account information
- Liaise with other departments to ensure customer satisfaction
- Identify opportunities to improve customer experience and make recommendations to management
- Assist with other duties as required
- High school diploma or equivalent
- 1+ years of experience in customer service or a related field
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and ability to think on your feet
- Ability to work independently and as part of a team
- Strong attention to detail and accuracy
- Flexibility to work a variety of shifts, including evenings and weekends
- Proficiency in Microsoft Office and other computer applications
- Knowledge of the limousine or transportation industry is an asset
The BLS Company offers competitive compensation, comprehensive benefits, and opportunities for growth and development within the company. If you are a customer service professional who thrives in a fast-paced environment, we encourage you to submit your resume and cover letter for consideration.
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