Insurance Customer Service Representative
1 month ago
We are seeking a dedicated and customer-focused individual who is eager to learn and grow with our agency. If you are a strong communicator with excellent interpersonal skills, we encourage you to apply.
Key Responsibilities:
- Establish and maintain strong customer relationships through regular follow-up and communication.
- Provide prompt, accurate, and friendly customer service, addressing inquiries and concerns related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Utilize a customer-centric approach to educate customers about insurance options, identifying their needs and providing tailored solutions.
- Collaborate with other agency team members to ensure seamless communication and efficient service delivery.
- Dedicated to delivering exceptional customer service.
- Excellent communication and interpersonal skills.
- Ability to effectively relate to customers, answer their questions, and anticipate their needs.
- Proactive problem-solving skills.
- Competitive hourly pay plus commission/bonus opportunities.
- Potential for career advancement within the agency.
- Paid time off (vacation and personal/sick days).
- 401k matching program.
- Valuable career-building experience.
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