Residence Inn Team Member

5 days ago


Cincinnati, Ohio, United States The Phelps - Residence Inn Cincinnati Downtown Full time
Front Desk Agent Job Opportunity

The Phelps - Residence Inn Cincinnati Downtown is seeking a skilled and detail-oriented Front Desk Agent to join their team. As a key member of the front office staff, you will be responsible for providing exceptional customer service, resolving issues, and ensuring a smooth stay experience.

Key Responsibilities:

  • Greets guests warmly and registers them promptly, using your excellent communication skills to resolve any issues that may arise.
  • Process payments, handle cash, and balance the house bank with accuracy and efficiency.
  • Promptly answer phone calls, take messages, and retrieve mail and packages for guests as needed.
  • Closely monitor guest satisfaction, addressing any concerns or complaints in a professional and courteous manner.

Requirements:

  • High school diploma or equivalent required; prior hospitality experience preferred.
  • Excellent communication and problem-solving skills, with the ability to work well under pressure.
  • Familiarity with computer systems, including Galaxy, is a plus but not essential.
  • Able to stand for long periods, move throughout the front office, and perform essential job functions continuously.

Compensation: The estimated annual salary for this position is around $42,000-$52,000, depending on experience and qualifications.

About Us: The Phelps - Residence Inn Cincinnati Downtown offers a supportive and inclusive work environment, with opportunities for growth and development. Our team is dedicated to providing exceptional guest experiences, and we are committed to creating a positive and productive work culture.



  • Cincinnati, Ohio, United States The Phelps - Residence Inn Cincinnati Downtown Full time

    Customer Service Representative Job DescriptionWe are seeking a friendly and detail-oriented Customer Service Representative to join our team at The Phelps - Residence Inn Cincinnati Downtown. As a key member of the front office staff, you will be responsible for providing exceptional customer service, resolving issues, and ensuring a smooth stay...


  • Cincinnati, Ohio, United States Hilton Garden Inn Midtown Full time

    Hilton Garden Inn Midtown is seeking a skilled Front Office Manager to join our team! As a key member of our leadership team, you will be responsible for driving our culture and creating exceptional experiences for our guests and team members.About the Role: This is an exciting opportunity to work in a fast-paced environment, leading a high-performing Front...


  • Cincinnati, Ohio, United States Hilton Garden Inn Midtown Full time

    The Hilton Garden Inn Midtown seeks a seasoned leader to drive our culture and deliver exceptional guest experiences. Located in the heart of Lexington, this hotel is known for its personalized best-in-class hospitality.Duties:Lead the Front Office team in delivering outstanding service excellenceEnsure adherence to brand and management company standardsTake...


  • Cincinnati, Ohio, United States Hilton Garden Inn Midtown Full time

    Hilton Garden Inn Midtown Front Office Manager RoleEstimated Salary: $55,000 - $65,000 per yearCompany OverviewWe are a locally operated Hilton Garden Inn hotel in the heart of Lexington, committed to delivering exceptional personalized service and creating an unforgettable experience for our guests and team members.Job DescriptionThe ideal candidate will be...

  • Hospitality Leader

    4 days ago


    Cincinnati, Ohio, United States Hilton Garden Inn Midtown Full time

    The Hilton Garden Inn Midtown seeks a results-driven leader to spearhead our Front Office team and deliver exceptional guest experiences.Key Responsibilities:Ensure seamless service delivery by the Front Office TeamFoster adherence to brand standards and best practicesProactively resolve problems and take initiative to improve processesManage daily staffing...


  • Cincinnati, Ohio, United States Seasons Retirement Community Full time

    At Seasons Retirement Community, we're looking for a Food Service Team Member to join our team. This role is perfect for individuals who enjoy providing excellent customer service and working in a fast-paced environment.Job DescriptionWe offer a competitive estimated salary of $45,000 - $60,000 per year, based on experience and location. As a Food Service...


  • Cincinnati, Ohio, United States Hilton Garden Inn Midtown Full time

    The Hilton Garden Inn Midtown is seeking a seasoned hospitality professional to fill the role of Front Desk Director.Job Summary:Supervise and mentor a team of front desk agents to provide exceptional guest serviceMonitor and maintain accurate records of guest interactions and preferencesCollaborate with other departments to ensure seamless operations and...


  • Cincinnati, Ohio, United States Bon Secours Mercy Health Full time

    About the OpportunityAre you a board-certified or board-eligible Family Practice physician with a passion for academic medicine and teaching?We are seeking a full-time faculty member to join our Family Medicine Residency Program at Mercy Health Anderson Hospital in Cincinnati, Ohio.Job Description:Provide comprehensive patient-centered medical care for all...


  • Cincinnati, Ohio, United States Wallick Communities Full time

    Company Overview: Wallick Communities is a renowned provider of luxurious senior living experiences, dedicated to making a positive impact in the lives of its residents.">About the Role: As a Resident Care Specialist, you will be responsible for delivering exceptional personal care and daily support to our residents, fostering a sense of comfort and safety...


  • Cincinnati, Ohio, United States MSCCN Full time

    About MSCCN, a leading nonprofit real estate developer and owner. We strengthen neighborhoods across the nation with a mission to build and sustain strong communities where people can achieve their full potential.Job Title: HR Administrative AssistantThe estimated annual salary for this position is $50,000 - $60,000.Job Summary:We're seeking a highly skilled...

  • Pizza Team Member

    3 weeks ago


    Cincinnati, Ohio, United States Toppers Pizza Full time

    About Toppers PizzaWe're a fun and dynamic team looking for motivated individuals to join our crew. As a Team Member at Toppers, you'll have the opportunity to work in a fast-paced environment with a great team of people who will become like family.CompensationOur Team Members are paid an estimated hourly wage of $10-$12 per hour, plus tips. This translates...


  • Cincinnati, Ohio, United States Aventura at West Park Full time

    About Aventura at West ParkAventura at West Park provides a warm and secure environment for our staff to thrive in. Our Residential Care Facility is expanding, and we are seeking compassionate and enthusiastic Licensed Practical Nurses (LPN) for morning shifts to work collaboratively with our wonderful staff.Compensation PackageWe offer a competitive salary...

  • Kitchen Team Member

    3 weeks ago


    Cincinnati, Ohio, United States Northstar Cafe at Kenwood Towne Centre Full time

    Job OverviewWe are seeking a highly motivated and skilled Kitchen Team Member to join our team at Northstar Cafe at Kenwood Towne Centre. As a member of our kitchen team, you will play a critical role in preparing and serving high-quality food to our guests.Key Responsibilities:Cooking and Food Preparation: Prepare a broad menu from scratch using classic and...

  • Medical Team Member

    5 days ago


    Cincinnati, Ohio, United States UC Health Full time

    **Job Summary:**We are seeking a Registered Nurse to join our team at UC Health's Short Stay Unit. As a member of our dynamic healthcare team, you will be responsible for delivering high-quality patient care, working collaboratively with colleagues, and contributing to a culture of excellence and innovation.About the Job Requirements:To be successful in this...


  • Cincinnati, Ohio, United States Ford's Garage Norwood Full time

    Join Our TeamWe are seeking a dedicated and skilled Restaurant Team Member to join our team at Ford's Garage Norwood. As a key member of our dining room staff, you will play a vital role in creating an enjoyable dining experience for our guests.Salary Range: $19-$23 per hour, based on experience.ResponsibilitiesSet up the dining room and perform closing...


  • Cincinnati, Ohio, United States Chick-fil-A Full time

    Company OverviewChick-fil-A Eastgate is a fast food restaurant that values its team members and offers a supportive work environment where you can grow and develop your skills.


  • Cincinnati, Ohio, United States St. Vincent de Paul District Council of Cincinnati Full time

    We are looking for a motivated and customer-focused individual to join our team as a Retail Sales Associate at St. Vincent de Paul District Council of Cincinnati. This role offers a unique opportunity to interact with a diverse customer base, including English-speaking and Spanish-speaking customers.About the CompanySt. Vincent de Paul has served residents...

  • Team Member Assistant

    3 weeks ago


    Cincinnati, Ohio, United States Green District Salads Full time

    Green District Salads: A Fast-Casual Restaurant ExperienceWe are seeking a full-time Team Member to join our Fountain Square store in Louisville, Kentucky.As a customer-focused team member, you will be responsible for assisting in the daily business operations of the store, ensuring exceptional guest experiences, and maintaining a clean and safe environment....


  • Cincinnati, Ohio, United States Amergis Full time

    We are seeking an experienced Operating Room Nurse to join our team at Amergis. This is a unique opportunity to bring your skills and expertise to a dynamic healthcare environment, working closely with medical professionals to deliver exceptional patient care. As a valued member of our team, you will contribute to department admissions, assist with...


  • Cincinnati, Ohio, United States Holiday Inn Hotel & Suites Cincinnati Downtown Full time

    We're looking for a talented and dedicated individual to join our team as a Front Desk Attendant at Holiday Inn Hotel & Suites Cincinnati Downtown.About the RoleThis role involves providing exceptional customer service to our guests, managing their account information, and ensuring a smooth check-in and check-out process. As a Front Desk Attendant, you will...