Guest Services Manager
5 days ago
The Hilton Garden Inn Midtown is seeking a seasoned hospitality professional to fill the role of Front Desk Director.
Job Summary:
- Supervise and mentor a team of front desk agents to provide exceptional guest service
- Monitor and maintain accurate records of guest interactions and preferences
- Collaborate with other departments to ensure seamless operations and efficient communication
- Analyze and address guest complaints and concerns in a timely manner
- Contribute to the development of training programs to enhance staff skills and knowledge
Salary Range: $75,000 - $95,000 per year (based on title, job requirements, and location)
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Hotel Guest Services Specialist
5 days ago
Cincinnati, Ohio, United States Holiday Inn Hotel & Suites Cincinnati Downtown Full timeWe're looking for a talented and dedicated individual to join our team as a Front Desk Attendant at Holiday Inn Hotel & Suites Cincinnati Downtown.About the RoleThis role involves providing exceptional customer service to our guests, managing their account information, and ensuring a smooth check-in and check-out process. As a Front Desk Attendant, you will...
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Hotel Valet Parking Attendant
3 weeks ago
Cincinnati, Ohio, United States Evolution Parking & Guest Services Full timeDelivering Exceptional Guest ServiceYou will be responsible for providing first-class customer service to guests in a professional, courteous, and efficient manner. This role involves assisting arriving and departing guests by opening and closing doors, parking and securing vehicles, unloading luggage, retrieving vehicles in a timely manner, and extending a...
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Service Excellence Manager
3 weeks ago
Cincinnati, Ohio, United States Vintage on Race Full timeCompany OverviewVintage on Race is a unique dining experience where guests live a piece of their life outside of their everyday routine. Our aim is to create an ideal atmosphere where people can enjoy life, fueled by making memories and connections.Job DescriptionWe are seeking a Service Manager who shares our vision and is committed to continuing growth. As...
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Hotel Guest Services Representative
5 days ago
Cincinnati, Ohio, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a skilled Front Desk Agent to join our team at Hotel Celare. As a key member of our front office team, you will provide top-notch guest services, resolve issues promptly, and ensure seamless operations.This is a fantastic opportunity to grow your career in the hospitality industry with Shaner Hotels, a leading hotel owner-operator...
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Hotel Guest Services Agent
5 days ago
Cincinnati, Ohio, United States The Westin Cincinnati Full timeAbout This Role: Join The Westin Cincinnati team as a Front Desk Agent and play a vital role in creating unforgettable experiences for our guests. Your primary responsibility will be to register guests, provide information about hotel amenities and services, and respond to queries about outlet hours and local attractions. You will also promote the hotel's...
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Cincinnati, Ohio, United States LaRosa's Full timeJob Description:We are seeking a highly skilled Restaurant Team Manager to oversee our daily operations, ensuring exceptional guest service and team performance. Key Responsibilities:Serve as the on-site leader in the absence of senior management.Directly supervise hourly staff, maintaining high standards for efficiency, courtesy, and teamwork.Maintain...
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Guest Service Coordinator
3 weeks ago
Cincinnati, Ohio, United States Shaner Hotel Group Full timeJob SummaryThe Front Desk Supervisor will oversee the day-to-day activities of the front desk, ensuring seamless check-in and check-out processes, resolving guest complaints, and maintaining accurate records. This individual will also be responsible for supervising front desk agents, providing guidance and support as needed.A minimum of one year experience...
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Pizza Service Manager
2 weeks ago
Cincinnati, Ohio, United States Goodfellas Pizzeria Full timeWe are seeking a dedicated Shift Leader to join our team at Goodfellas Pizzeria in Over-the-Rhine. As a Shift Lead, you will play a key role in maintaining the high standards of our New York-style pizzeria and delivering exceptional guest service.About UsGoodfellas Pizzeria is known for serving authentic New York-style pizza in a fast-paced environment. We...
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Customer Service Lead
3 weeks ago
Cincinnati, Ohio, United States Parking Management Services Full timeAbout UsParking Management Services is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events.Job OverviewWe are seeking a highly motivated Customer Service Lead to join our team as a Valet Parking Specialist. This role will be responsible for...
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Guest Experience Specialist
3 weeks ago
Cincinnati, Ohio, United States Drury Hotels Company, LLC Full timeJob DescriptionWe are seeking a dynamic and customer-focused Guest Service Agent to join our team at Drury Hotels. As a key member of our front desk staff, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-ins and check-outs, and providing personalized service to our valued guests.The ideal candidate will possess...
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Service Excellence Manager
3 weeks ago
Cincinnati, Ohio, United States Further Concepts Full timeAbout UsAt Further Concepts and Investors, we're dedicated to elevating the hospitality experience for our guests. With a proven track record of delivering unique and meaningful experiences across over a dozen cities in the United States, we're committed to pushing the boundaries of what's possible.Company OverviewWe own and operate several renowned...
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Guest Experience Specialist
3 weeks ago
Cincinnati, Ohio, United States Outback Steakhouse - Bloomin' Brands, Inc. Full timeYou are sought after by Outback Steakhouse to be the key driver in elevating the guest experience. This role is ideal for those who embody a genuine, friendly, and attentive personality.Key ResponsibilitiesDeliver exceptional service to each guest with personalized interactionsElevate the overall guest experience through authentic engagementShowcase your...
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Hotel Service Excellence Manager
5 days ago
Cincinnati, Ohio, United States Hilton Garden Inn Midtown Full timeHilton Garden Inn Midtown is seeking a skilled Front Office Manager to join our team! As a key member of our leadership team, you will be responsible for driving our culture and creating exceptional experiences for our guests and team members.About the Role: This is an exciting opportunity to work in a fast-paced environment, leading a high-performing Front...
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Guest Experience Coordinator
5 days ago
Cincinnati, Ohio, United States Extended Stay Cincinnati Full timeKey ResponsibilitiesRegister guests in a friendly and efficient mannerHandle requests for information, mail, and messagesProvide information about hotel services, facilities, and hours of operationMaintain accurate records and perform administrative tasks
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Store Team Member
7 days ago
Cincinnati, Ohio, United States Target Full time**Job Description**We are seeking highly motivated individuals to join our team as Guest Advocates. In this role, you will provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner. You will also be responsible for ensuring that the sales floor is fully stocked and zoned, and that all...
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Restaurant Host
3 weeks ago
Cincinnati, Ohio, United States J. Alexander's Restaurants Full timeJob OverviewJ. Alexander's Restaurants is a contemporary American dining experience, renowned for its daily scratch-made wood-fired cuisine.We strive to provide exceptional food and service, while fostering a culture of teamwork, attention to detail, and guest satisfaction. Our goal is to create a welcoming atmosphere that inspires our guests to return.
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Environmental Services Associate
5 days ago
Cincinnati, Ohio, United States Healthcare Services Group Full time**Job Description**We are looking for an experienced Environmental Services Associate to join our team at Healthcare Services Group. As an Environmental Services Associate, you will be responsible for maintaining the cleanliness and appearance of floors in our long-term care facilities.About Our TeamOur team at Healthcare Services Group is dedicated to...
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Customer Service Representative
3 weeks ago
Cincinnati, Ohio, United States Laxmi Full timeHotel Guest Service Associate Job DescriptionLaxmi is seeking a highly skilled and friendly Hotel Guest Service Associate to join our team. As the first point of contact for guests, you will play a vital role in ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Check-In & Check-Out: Greet guests warmly and professionally upon...
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Banquet Server
2 weeks ago
Cincinnati, Ohio, United States Hard Rock International (USA), Inc. Full timeWe are seeking a highly skilled Banquet Server to join our team at Hard Rock International (USA), Inc. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for providing exceptional food and beverage service to guests attending banquet functions.ResponsibilitiesFood and Beverage Service: You will be responsible...
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Housekeeping - Guest Room Associate
3 weeks ago
Cincinnati, Ohio, United States 21c Museum Hotels Full timeJob SummaryWe are seeking a highly skilled Houseperson to join our team at 21c Museum Hotels. As a key member of our housekeeping staff, you will be responsible for ensuring the cleanliness and maintenance of our public areas, guest rooms, and amenities.This is an excellent opportunity to work in a unique and dynamic environment that combines art,...