Business Growth Associate

6 days ago

San Diego, California, United States SMH Business Services Full time
Job Overview

At SMH Business Services, we're seeking a highly motivated and customer-focused professional to join our team as a Client Account Manager. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences.

Key Responsibilities:

  • Establish and maintain strong relationships with clients, providing personalized support and guidance to meet their business needs.
  • Work closely with cross-functional teams to develop and implement sales strategies, driving business growth and revenue expansion.
  • Utilize strong communication and negotiation skills to resolve customer inquiries and concerns, ensuring high levels of satisfaction and retention.
  • Stay up-to-date with industry trends and best practices, applying knowledge to improve sales techniques and customer engagement.
  • Collaborate with colleagues to identify new business opportunities, develop targeted sales plans, and execute successful sales strategies.
  • Monitor and analyze sales performance, providing insights and recommendations to optimize business outcomes.

Requirements:

  • 1-2 years of experience in a customer-facing role, with a proven track record of success in sales and customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining a high level of accuracy and attention to detail.
  • Strong business acumen, with a solid understanding of sales principles and customer relationship management.

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