Athletics and Wellness Service Representative
5 days ago
The Athletics and Wellness Receptionist is a key member of our team at Jonathan Club, responsible for providing exceptional service to our members. This role requires a high level of organization, communication skills, and ability to multitask in a fast-paced environment.
Key Responsibilities- Serve Members: Greet, welcome, and direct members to the appropriate areas of the club.
- Booking and Confirmation: Book spa appointments for both the Urban and Beach Retreats, send confirmation emails, and ensure all members have a waiver on file.
- Department Knowledge: Stay up-to-date on all Athletics and Wellness department activities and provide accurate information to members.
- Multi-Tasking: Ability to work on multiple tasks simultaneously, prioritize assignments, and meet deadlines.
- Availability: Work weekends and holidays as needed.
- Member Support: Respond to member inquiries in a timely and comprehensive manner.
- Equipment Operation: Proficiently operate equipment at the Athletics and Wellness Reception Desk/Spa Booking Center and maintain a clean and organized workspace.
- Interdepartmental Support: Provide assistance to other departments within Athletics and Wellness as needed.
- Communication: Respond to all inquiries in a polite and timely manner.
- Education: High school diploma or equivalent.
- Technical Skills: Competency in Microsoft applications, including Word, Excel, OneNote, and Outlook.
- Communication Skills: Excellent written and verbal communication skills.
- Organization: Ability to find important information quickly and prioritize tasks effectively.
- Time Management: Ability to manage time effectively and complete a variety of tasks throughout the day.
At Jonathan Club, we value Family, Community, Wellness, Respect, and Passion. Our mission is to enrich the lives of our members by providing an extraordinary experience at both the Town and Beach clubhouses. We strive to create a welcoming environment that fosters lifelong connections and promotes diversity, inclusivity, and respect.
Equal Opportunity EmployerJonathan Club is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service to our members.
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