Current jobs related to Help Desk Support Specialist - Jefferson City, Missouri - Rose International

  • Help Desk Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States Stinson's Full time

    Job SummaryWe are seeking a highly skilled and experienced Help Desk Technician to join our team at Stinson LLP. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our employees and clients, ensuring that they have a seamless and efficient experience with our technology systems.Key ResponsibilitiesCustomer...

  • Help Desk Customer Service Representative

    4 weeks ago

    Jefferson City, Missouri, United States Health Advocates Network Full time

    Job Title: Help Desk Customer Service AgentWe are seeking a highly skilled and customer-focused Help Desk Customer Service Agent to join our team at Health Advocates Network in Jefferson City, MO.Job Summary:The Help Desk Customer Service Agent will provide exceptional customer service to our clients via phone, resolving technical issues and providing...

  • Help Desk Customer Service Representative

    4 weeks ago

    Jefferson City, Missouri, United States WiredPeople, Inc. Full time

    Help Desk Customer Service AgentWiredPeople is seeking a skilled Help Desk Customer Service Agent to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Responsibilities:Provide timely and effective support to customers via phone, email, and...

  • Help Desk Customer Service Representative

    4 weeks ago

    Jefferson City, Missouri, United States WiredPeople, Inc. Full time

    Job Title: Help Desk Customer Service AgentJob Summary:We are seeking a highly skilled and customer-focused Help Desk Customer Service Agent to join our team at WiredPeople, Inc. As a Help Desk Customer Service Agent, you will be the primary point of contact for customers, providing timely and effective solutions to their technical issues.Key...

  • Help Desk Customer Service Representative

    4 weeks ago

    Jefferson City, Missouri, United States Health Advocates Network Full time

    Job Title: Help Desk Customer Service AgentHealth Advocates Network is seeking a skilled Help Desk Customer Service Agent to join our team.Job Summary:We are looking for a highly motivated and customer-focused individual to provide exceptional support to our clients. The successful candidate will possess excellent communication skills, a strong...

  • Help Desk Customer Service Representative

    3 weeks ago

    Jefferson City, Missouri, United States Health Advocates Network Full time

    Job Summary:Health Advocates Network is seeking a Help Desk Customer Service Agent to work at a facility in Jefferson City, MO. This is a registry position with our company.Key Responsibilities:Provide exceptional customer service via phone to diagnose problems remotely in a help desk support capacity.Utilize excellent communication skills to effectively...

  • Help Desk Customer Service Representative

    4 weeks ago

    Jefferson City, Missouri, United States Compu-Vision Consulting Full time

    Job Title: Help Desk Customer Service AgentJob Summary:Compu-Vision Consulting is seeking a skilled Help Desk Customer Service Agent to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients via phone, email, and other communication channels.Key...

  • Help Desk Customer Service Representative

    3 weeks ago

    Jefferson City, Missouri, United States LanceSoft Full time

    Job SummaryAs a Help Desk Customer Service Agent at LanceSoft, you will be the first point of contact for our clients, providing exceptional customer service and technical support via phone. Your primary responsibility will be to troubleshoot and resolve client issues in a timely and effective manner. Key ResponsibilitiesProvide technical support and...

  • Help Desk Customer Service Representative

    4 weeks ago

    Jefferson City, Missouri, United States LanceSoft Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Help Desk Customer Service Representative to join our team at LanceSoft. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients via phone, email, and other communication channels.Key...

  • Software Support Specialist

    3 weeks ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Software Support SpecialistAt Computer Service Professionals, Inc., we are seeking a skilled Software Support Specialist to join our team. As a primary customer contact in a help desk environment, you will be responsible for the installation and support of software products and services for the banking industry nationwide.Key Responsibilities:Investigate,...

  • Senior Banking Software Support Specialist

    3 weeks ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job Title: Senior Banking Software Support SpecialistComputer Software Support Specialist - Banking (Senior Level) is responsible for the installation and support of software products and services for the banking industry nationwide. As a primary customer contact in a help desk environment, you will work directly with remote customers on software support...

  • Software Support Specialist

    3 weeks ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job SummaryComputer Service Professionals, Inc. is seeking a highly skilled Software Support Specialist to join our team. As a key member of our help desk, you will be responsible for providing exceptional support to our customers nationwide. Your primary focus will be on the installation and support of software products and services, ensuring a seamless...

  • Service Desk Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States b3 Consulting Full time

    Service Desk Analyst: This is a full-time position and an opportunity to gain full exposure to the Service Desk environment through triaging tickets, resolving basic issues and setting up computer / IT equipment. You'll need excellent troubleshooting skills to pinpoint problems and help resolve any technical issues that arise. **Key Responsibilities:**As a...

  • Help Desk Technician

    4 weeks ago

    Kansas City, Missouri, United States Stinson's Full time

    Job SummaryThe Help Desk Technician is a critical role that requires strong technical skills, excellent communication abilities, and a customer-centric approach. As a Help Desk Technician, you will be responsible for providing timely and effective technical support to users, troubleshooting complex issues, and documenting solutions to improve the overall...

  • Software Support Specialist

    3 weeks ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job SummaryComputer Service Professionals, Inc. is seeking a highly skilled Software Support Specialist to join our team. As a key member of our help desk, you will be responsible for providing exceptional customer support and technical expertise to our clients nationwide.Key Responsibilities:Investigate and resolve software support issues for...

  • Help Desk Customer Service Representative

    1 month ago

    Jefferson City, Missouri, United States Compu-Vision Consulting Full time

    Job Description:As a Help Desk Customer Service Agent with Compu-Vision Consulting, you will be the first point of contact for customers, tasked with resolving a variety of client issues quickly and effectively.Key Responsibilities:Serve as the first line of contact for all customers, resolving client issues efficiently.Work independently, receiving inbound...

  • Help Desk Technician

    3 weeks ago

    Kansas City, Missouri, United States Stinson Full time

    Job SummaryThe Help Desk Technician will provide technical support and assistance to users of varied technical ability. The ideal candidate will have strong troubleshooting, communication, documentation, and interpersonal skills. The role requires the ability to work in a team environment and demonstrate good communication skills.Key Responsibilities Provide...

  • Service Desk Support Specialist

    2 months ago

    Kansas City, Missouri, United States b3 Consulting Full time

    Service Desk Analyst:**Job Summary**This is a full-time position that offers a unique opportunity to gain hands-on experience in the Service Desk environment. As a Service Desk Specialist I, you will be responsible for providing technical support to company staff, ensuring they have the necessary IT equipment and resources to perform their duties...

  • Senior Network Operations Center Specialist

    3 weeks ago

    Jefferson City, Missouri, United States Huber & Associates Full time

    Job DescriptionDepartment: Technical ServicesTitle: Senior Network Operations Center (NOC) / Help Desk Specialist (Asst. Team Lead)Reports To: Team Lead Network Operations Center (NOC) / Help Desk & After HoursStatus: Full-Time & Part-TimeClassification: Non-ExemptSUMMARYThe NOC / Help Desk Specialist will work with a team and independently in our Network...

  • Operations Technical Support Specialist

    4 weeks ago

    Jefferson City, Missouri, United States Lumen Inc Full time

    About LumenLumen is a leading provider of digital connectivity solutions, connecting people, data, and applications quickly, securely, and effortlessly. Our mission is to ignite business growth by fostering a culture of teamwork, trust, and transparency. We are committed to creating a workplace that values diversity, equity, and inclusion, and we have been...

Help Desk Support Specialist

2 months ago

Jefferson City, Missouri, United States Rose International Full time
Job Summary

We are seeking a highly skilled and customer-focused Help Desk Agent to join our team at Rose International. As a Help Desk Agent, you will be the first point of contact for our customers, providing timely and effective solutions to their technical issues.

Key Responsibilities
  • Provide exceptional customer service via phone, email, and chat, resolving technical issues and escalating complex problems as needed.
  • Document all customer interactions and issue resolutions using Genesys and SharePoint.
  • Collaborate with internal teams to resolve complex issues and ensure timely and effective solutions.
  • Stay up-to-date with the latest technology and software to provide accurate and efficient support.
  • Meet or exceed performance metrics and quality standards.
Requirements
  • At least one year of call center experience.
  • Excellent customer service skills with the ability to effectively communicate via phone.
  • High School diploma or Equivalent.
  • Experience using Genesys, SharePoint, MS Office, and Outlook.
  • Experience in a Help Desk/Customer Support environment.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional support, we encourage you to apply.