PWM Middle Office Senior Manager

4 days ago


Chicago, Illinois, United States William Blair Full time
About the Role

We are seeking a highly experienced Senior Manager to lead our Middle Office Operations team. As a key member of our organization, you will be responsible for overseeing the day-to-day activities of the team, ensuring seamless execution of workflows, and driving strategic initiatives to improve operational efficiency.

Key Responsibilities
  • Lead and manage a team of Middle Office professionals, providing guidance and support to ensure successful execution of tasks and projects.
  • Develop and implement strategic plans to improve operational efficiency, reduce costs, and enhance customer satisfaction.
  • Collaborate with cross-functional teams, including Front Office and Infrastructure, to identify business needs and develop solutions.
  • Oversee the due diligence process for new alternative investments, ensuring accurate and timely implementation.
  • Manage the operations due diligence process for potential new alternative investments and actively participate in operations due diligence meetings.
  • Determine staffing needs and administer human resources policies, including hiring, compensation, performance reviews, and training.
  • Establish and maintain cross-functional relationships to promote collaboration and resolve issues.
  • Assist in the development of strategic short-term and long-term plans for the Middle Office function and oversee their implementation.
  • Apply deep industry and systems expertise to identify opportunities for improvement, enhance system functionality, and revise work processes.
  • Oversee Middle Office operations compliance by implementing policy and procedures that fulfill regulatory requirements.
  • Ensure that staff is adequately and regularly trained on relevant regulatory policies and procedures.
  • Ensure Middle Office workflow activities follow established risk controls and are in compliance with applicable rules, regulations, policies, and procedures.
  • Represent William Blair by interfacing with external entities such as FINRA, etc.
Requirements
  • Demonstrated success in leading an operations team.
  • Ability to effectively lead team in executing workflows and projects.
  • Excellent project management and prioritization skills.
  • Ability to collaborate across multiple functions.
  • Attention to detail and quality.
  • Detailed knowledge of trading operations.
  • Client service-oriented.
  • Excellent written and verbal communication skills.
  • Excellent problem-resolution skills.
  • Bachelor's Degree in Finance or related subject matter required; MBA preferred.
  • Series 7, 9, 10 63/65 (or 66) required; SIE Exam, Series 7, 9, 10, 63/65 (or 66) must be acquired within 180 days of employment.
  • 10+ years of experience in financial services operations required, or equivalent work experience.


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