Senior Manager of PWM Middle Office Operations

2 weeks ago

Chicago, Illinois, United States William Blair Full time
Innovative Solutions for Contemporary Challenges. Vision for Future Opportunities.
Discover William Blair, the Premier Global Boutique.

For nearly nine decades, William Blair has provided trusted guidance, continuously enhancing our expertise and relationships across North America, Europe, Asia, and Australia.

Our commitment to our people, culture, values, clients, and local communities is unwavering.

What distinguishes us is our status as an independent partnership, with employees bringing diverse experiences, perspectives, and backgrounds. We offer advisory services, strategies, and solutions tailored to meet our clients' evolving needs in dynamic market conditions and across various industries.

We aim to attract the most qualified and passionate candidates specializing in investment banking, investment management, private wealth management, and other business functions.

We are dedicated to fostering an inclusive culture and take pride in promoting the professional and personal growth of our employees. We empower our team to deliver their best thinking daily, ensuring we provide the thoughtful, tailored work and problem-solving capabilities our clients expect.

Moreover, we cherish our long-term partnerships with the communities we serve, a legacy passed down from our founder.

We invite you to explore how we pursue excellence in all we do, empowering our clients' success with passion, creativity, and rigor.

William Blair Private Wealth Management is a trusted partner for investors, activating their capital with purpose and precision. Our wealth advisors and their teams deliver thoughtfully constructed, integrated wealth planning and provide access to compelling investment opportunities. As one of the last true global partnerships in the investment industry, we combine world-class investment resources with the high-touch service, stability, and culture of an independent boutique. This model allows us to focus singularly on our clients' success across market cycles and generations.

This role is responsible for leading and managing employees in Middle Office functions, including Billing, Client Reporting, Merchant Banking, and Alternative Investments. Key responsibilities include determining staffing needs, administering human resources policies, and establishing cross-functional relationships to enhance collaboration and resolve issues. In partnership with the Managing Director of PWM Operations & Risk Management, you will develop and implement strategic plans for the Middle Office function and oversee their execution. You will identify, scope, plan, and execute strategic projects, applying deep industry and systems expertise to pinpoint opportunities for improvement, enhance system functionality, and refine work processes.

Key Responsibilities:
  • Lead and manage employees in Middle Office operations across Billing, Client Reporting, Merchant Banking, and Alternative Investments.
  • Oversee the strategic expansion of PWM's alternative investment strategies function.
  • Ensure accurate reflection of transactions in official records through the alternative investments oversight process.
  • Manage the operations due diligence process for potential new alternative investments and actively participate in related meetings.
  • Oversee due diligence efforts for implementing investment processes related to alternative investments, including private equity, venture capital, real estate, credit, and other alternatives.
  • Determine staffing needs and administer human resources policies, including hiring, compensation, performance reviews, and training.
  • Establish and maintain cross-functional relationships to promote collaboration and resolve issues effectively.
  • Assist in developing strategic short-term and long-term plans for the Middle Office function and oversee their implementation.
  • Apply deep industry and systems expertise to identify opportunities for improvement and enhance system functionality.
  • Ensure compliance of Middle Office operations by implementing policies and procedures that meet regulatory requirements.
  • Ensure staff is adequately trained on relevant regulatory policies and procedures.
  • Ensure Middle Office workflow activities adhere to established risk controls and comply with applicable rules and regulations.
  • Represent William Blair by interfacing with external entities as needed.
  • Additional responsibilities as required.
Qualifications:
  • Proven success in leading an operations team.
  • Ability to effectively guide a team in executing workflows and projects.
  • Excellent project management and prioritization skills.
  • Ability to collaborate across multiple functions.
  • Strong attention to detail and quality.
  • In-depth knowledge of trading operations.
  • Client service-oriented mindset.
  • Exceptional written and verbal communication skills.
  • Strong problem resolution skills.
  • Bachelor's Degree in Finance or a related field required; MBA preferred.
  • Series 7, 9, 10, 63/65 (or 66) required; SIE Exam, Series 7, 9, 10, 63/65 (or 66) must be obtained within 180 days of employment.
  • 10+ years of experience in financial services operations required, or equivalent work experience.


William Blair is an equal opportunity employer, adhering to all laws and regulations that prohibit discrimination in employment practices.

Be aware of hiring scams: William Blair has established processes and guidelines for recruiting. We do not request personal financial information during the employment application process, nor do we extend employment offers without conducting an interview through our registered offices.

Note to External Recruiters / Search Firms: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from unsolicited resumes.

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