Bilingual Customer Support Specialist

2 weeks ago


Des Moines, Iowa, United States TEKsystems Full time
Job Overview

Position Summary:

  • Handle incoming and outgoing calls with professionalism
  • Provide assistance to clients regarding their life insurance inquiries
  • Respond to questions about beneficiaries, processing claims, policy pricing, and additional services
  • Support management in various engagement initiatives such as training and logistics

Required Skills:

  • Life Insurance, Annuity, Customer Support, Call Center Operations, Data Entry, Service Excellence, Microsoft Office, Inbound Communication

Qualifications:

  • High school diploma or equivalent
  • Minimum of 2 years experience in a call center environment
  • Fluency in both Spanish and English is essential
  • Strong attention to detail
  • Proficient computer skills (Microsoft Office, typing speed of 40+ WPM)

About TEKsystems:

We are committed to transformation. Our mission is to assist clients in realizing their ideas and solutions to leverage a new landscape of opportunities. With a robust team of 80,000 professionals, we collaborate with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. As a leader in Full-Stack Technology Services and Talent Solutions, we partner with forward-thinking leaders to drive impactful change. This is the essence of genuine collaboration. TEKsystems is a proud member of the Allegis Group.

TEKsystems is an equal opportunity employer and welcomes all applications without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



  • Des Moines, Iowa, United States TEKsystems Full time

    Job OverviewTEKsystems is seeking a bilingual customer support specialist to enhance our client services. This role involves managing a significant volume of inbound and outbound communications.Key Responsibilities:Handle approximately 25-30 incoming calls daily, along with 5-15 outgoing calls.Provide assistance to clients regarding their life insurance...


  • Des Moines, Iowa, United States Principal Financial Group Full time

    Role Overview:We are seeking a Bilingual Customer Experience Specialist 2 to enhance our Participant Contact Center (PCC). In this position, you will guide and support 401K participants by addressing inbound inquiries regarding their retirement accounts and assisting them in taking proactive steps towards retirement readiness.Engage with clients through...


  • Des Moines, Iowa, United States The Principal Financial Group Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Experience Specialist 2 to join our Participant Contact Center (PCC) team at The Principal Financial Group.Key Responsibilities:Provide exceptional customer service to 401(k) participants via phone, ensuring their retirement account inquiries are addressed promptly and...


  • Des Moines, Iowa, United States Principal Financial Group Full time

    Position Overview:We are seeking a Bilingual Customer Experience Specialist 2 to enhance our Participant Contact Center (PCC). In this position, you will provide guidance and support to 401K participants by addressing incoming phone inquiries regarding their retirement accounts and assisting them in taking proactive steps towards their retirement...


  • Des Moines, Iowa, United States Ridedart Full time

    Company Overview:RidedartRidedart is a prominent public transportation organization dedicated to enhancing the quality of life for its community members by prioritizing customer satisfaction and delivering safe, innovative, and efficient transit services.Position Title: Customer Service SpecialistPosition Summary:The Customer Service Specialist is...


  • Des Moines, Iowa, United States Fortune Brands & Security, Inc. Full time

    Customer Support SpecialistFortune Brands & Security, Inc. is dedicated to providing a wide array of security solutions tailored to meet diverse needs and preferences. With a robust presence throughout North America and a workforce of approximately 13,000 professionals, our mission is to assist individuals in creating secure and inviting environments through...


  • Des Moines, Iowa, United States Fortune Brands & Security, Inc. Full time

    Customer Service SpecialistFortune Brands & Security, Inc. is dedicated to providing a wide array of cabinetry solutions tailored to meet diverse financial plans and lifestyles. With a robust footprint across North America and a workforce of approximately 13,000, our mission is to assist individuals in realizing their vision of a warm and inviting home...


  • Des Moines, Iowa, United States Fortune Brands & Security, Inc. Full time

    Customer Service SpecialistFortune Brands & Security, Inc. is dedicated to providing a wide array of cabinetry solutions that cater to diverse financial plans and lifestyles. With a robust presence throughout North America and a workforce of approximately 13,000, our mission is to assist individuals in realizing their vision of a warm and inviting home...

  • Bilingual Annuity

    2 weeks ago


    Des Moines, Iowa, United States Compunnel Inc. Full time

    Language Requirement: Candidates must be fluent in both Spanish and English.Position Overview:Job Title: Bilingual Annuity & Life Insurance Customer Service RepresentativeContract Type: Long-Term EngagementLocation: RemoteCompensation: $19.00 per hour on W2ROLE SUMMARY:As a Bilingual Annuity & Life Insurance Customer Service Representative, you will play a...


  • Des Moines, Iowa, United States Ridedart Full time

    Company Overview:RidedartRidedart is a prominent public transportation authority dedicated to enhancing the quality of life for its community by prioritizing customer satisfaction and delivering safe, innovative, and efficient transit services.Position Summary:The Customer Service Specialist will be responsible for delivering prompt, accurate, and courteous...


  • Des Moines, Iowa, United States Mom's Meals, a PurFoods Company Full time

    Explore Opportunities at Mom's MealsPosition SummaryThe Bilingual Customer Service Representative is essential in providing assistance to our Spanish-speaking clientele regarding their meal selections. This role emphasizes delivering outstanding customer service while ensuring precision and efficiency in all interactions.Key ResponsibilitiesHandle both...


  • Des Moines, Iowa, United States Mom's Meals, a PurFoods Company Full time

    Welcome to Mom's Meals CareersPosition OverviewThe Bilingual Customer Service Representative is essential in providing support to our Spanish-speaking clientele regarding their meal selections. Delivering exceptional service, precision, and promptness is vital in this role.Main ResponsibilitiesHandle both incoming and outgoing communications from customers...


  • Des Moines, Iowa, United States Mom's Meals, a PurFoods Company Full time

    Welcome to Mom's Meals CareersPosition OverviewThe Bilingual Customer Service Representative is essential in providing assistance to our Spanish-speaking clientele regarding their meal selections. Delivering outstanding customer service, precision, and promptness is vital in this role.Main ResponsibilitiesHandle incoming and outgoing communications from...


  • Des Moines, Iowa, United States Mom's Meals, a PurFoods Company Full time

    Welcome to Mom's Meals CareersPosition OverviewThe Bilingual Customer Service Representative is essential in providing assistance to our Spanish-speaking clientele regarding their meal selections. Delivering outstanding customer service, precision, and promptness is vital in this role.Main ResponsibilitiesHandle incoming and outgoing communications from...


  • Des Moines, Iowa, United States Oracle Full time

    Job DescriptionLooking for a bilingual English-Japanese customer service analyst ready for a new challenge in a fast-paced environment with these skills: translations (English/Japanese), strong customer service, problem-solving, communication, time management, and willingness to learn and work non-standard shifts.As a member of the Support organization, your...


  • Des Moines, Iowa, United States Mom's Meals, a PurFoods Company Full time

    Welcome to Mom's Meals CareersPosition OverviewThe Bilingual Customer Service Representative is essential in providing assistance to our Spanish-speaking clientele regarding their meal selections. Delivering outstanding customer service, precision, and promptness is vital in this role.Main ResponsibilitiesHandle incoming and outgoing communications from...


  • Des Moines, Iowa, United States Mom's Meals, a PurFoods Company Full time

    Welcome to Mom's Meals CareersPosition OverviewThe Bilingual Customer Service Representative is essential in providing assistance to our Spanish-speaking clientele regarding their meal orders. This role emphasizes delivering outstanding customer service, ensuring precision, and maintaining efficiency throughout all interactions.Main ResponsibilitiesHandle...


  • West Des Moines, Iowa, United States Jagoconsultants Full time

    Automotive Customer Support SpecialistJob Reference: 7275Salary: 25k - 30k per yearSalary per: AnnumSector: Automotive IndustryJob Type: Full-timeJob OverviewOur client, a prominent automotive dealership, is seeking to hire a dedicated Customer Support Specialist to enhance their service team.As a vital member of the team, you will be responsible for...


  • Des Moines, Iowa, United States Primary Health Care Inc Full time

    Position OverviewAre you passionate about making a positive impact in the lives of others? This role offers a unique opportunity to contribute to the well-being of individuals in need.Primary Health Care (PHC) has been dedicated to providing essential healthcare and supportive services since its inception in 1981. Our unwavering mission is to ensure that...


  • West Des Moines, Iowa, United States Greater Iowa Credit Union Full time

    Position Overview:Greater Iowa Credit Union is looking for a dedicated Customer Service Specialist to support members, vendors, and prospective members with their inquiries via telephone. This role encompasses responsibilities related to transaction processing, account management, lending, and promoting Greater Iowa's offerings.Compensation:Bilingual...