Bilingual Customer Support Specialist
2 weeks ago
Position Summary:
- Handle incoming and outgoing calls with professionalism
- Provide assistance to clients regarding their life insurance inquiries
- Respond to questions about beneficiaries, processing claims, policy pricing, and additional services
- Support management in various engagement initiatives such as training and logistics
Required Skills:
- Life Insurance, Annuity, Customer Support, Call Center Operations, Data Entry, Service Excellence, Microsoft Office, Inbound Communication
Qualifications:
- High school diploma or equivalent
- Minimum of 2 years experience in a call center environment
- Fluency in both Spanish and English is essential
- Strong attention to detail
- Proficient computer skills (Microsoft Office, typing speed of 40+ WPM)
About TEKsystems:
We are committed to transformation. Our mission is to assist clients in realizing their ideas and solutions to leverage a new landscape of opportunities. With a robust team of 80,000 professionals, we collaborate with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. As a leader in Full-Stack Technology Services and Talent Solutions, we partner with forward-thinking leaders to drive impactful change. This is the essence of genuine collaboration. TEKsystems is a proud member of the Allegis Group.
TEKsystems is an equal opportunity employer and welcomes all applications without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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