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Automotive Customer Support Specialist
2 months ago
Automotive Customer Support Specialist
Job Reference: 7275
Salary: 25k - 30k per year
Salary per: Annum
Sector: Automotive Industry
Job Type: Full-time
Job Overview
Our client, a prominent automotive dealership, is seeking to hire a dedicated Customer Support Specialist to enhance their service team.
As a vital member of the team, you will be responsible for providing an exceptional customer experience, ensuring that every interaction reflects the brand's commitment to quality and service excellence.
Key Responsibilities:
- Handle all service-related inquiries via phone and in-person.
- Welcome customers and assess their needs during vehicle drop-off.
- Keep customers informed about the progress of their service throughout the day.
- Propose and promote additional services to customers as appropriate.
- Conduct necessary inspections prior to vehicle handover.
- Strive to achieve outstanding customer satisfaction at all times.
Candidate Profile:
The ideal candidate will possess:
- Current experience in a customer service role within the automotive sector.
- Experience with high-end automotive brands is preferred.
- Exceptional customer interaction skills.
- A positive, customer-centric attitude.
- A valid driving license.
Compensation: Competitive salary ranging from 25,000 to 30,000.
Contact: Jamie Strudwick, Jago Consultants (REF 7053)
Related Roles: Customer Service Advisor, Aftersales Consultant, Service Consultant.
To apply for this position, please complete the application form provided.