Branch Operations Manager
4 weeks ago
Job Description
Under general direction, the Assistant Branch Manager is responsible for daily branch operations and staff supervision. This role assists the Branch Officer in processing loans and requires comprehensive knowledge and understanding of branch operation methods, systems, policies, and procedures.
Key Responsibilities:
- Supervises the day-to-day operations of the branch.
- Provides quality customer service to develop new business and maintain existing relationships.
- Assists with the processing and approval of consumer and small business loans.
- Performs CSR duties as required.
- Attends meetings and training, as required.
- Represents The Old Point National Bank at designated community functions and events.
Requirements:
- High School graduate or GED with post-graduate studies in business, banking, or finance.
- Minimum 2 years retail branch banking experience.
- Thorough knowledge of banking products and services.
- Excellent verbal and written communication skills.
- Intermediate knowledge of MS Word, Excel, and Outlook with the ability to learn job-specific software applications.
- Excellent organizational skills with the ability to manage multiple tasks.
- Excellent interpersonal skills with proven customer services and sales skills and experience.
Additional Requirements:
- Maintain registration with the federal registry system (NMLS) and maintain a status in good standing under the SAFE ACT requirements.
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