Branch Operations Manager

3 weeks ago


Norfolk, Virginia, United States Old Point Financial Full time
Job Summary:

As a key member of our team, the Assistant Branch Manager will be responsible for overseeing the daily operations of our branch, ensuring that all tasks are completed efficiently and effectively. This role requires a high level of organizational skills, excellent communication abilities, and a strong understanding of banking products and services.

Key Responsibilities:
* Supervise and manage the day-to-day activities of the branch, including staff supervision and customer service.
* Assist with the processing and approval of consumer and small business loans, ensuring compliance with regulatory requirements.
* Perform CSR duties as required, maintaining a high level of customer satisfaction.
* Attend meetings and training sessions, staying up-to-date with industry developments and best practices.

Requirements:
* High school graduate or equivalent with post-graduate studies in business, banking, or finance.
* Minimum 2 years of retail branch banking experience, with a strong understanding of banking products and services.
* Excellent verbal and written communication skills, with the ability to work effectively with diverse groups.
* Intermediate knowledge of MS Word, Excel, and Outlook, with the ability to learn job-specific software applications.
* Excellent organizational skills, with the ability to manage multiple tasks and prioritize effectively.

What We Offer:
* A dynamic and supportive work environment, with opportunities for growth and development.
* Competitive compensation and benefits package, including health insurance and retirement plans.
* A chance to work with a reputable financial institution, committed to providing excellent customer service and community involvement.

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