Customer Service Representative

4 days ago


Cumming, Georgia, United States Absolute Storage Management Full time
Job Description

Job Title: Assistant Manager

About the Role:

We are seeking a highly motivated and customer-focused Assistant Manager to join our team at Absolute Storage Management. As a key member of our team, you will be responsible for providing exceptional customer service, managing daily operations, and driving sales growth.

Key Responsibilities:

  • Customer Service: Assist customers with renting units, provide solutions to meet their storage needs, and ensure a positive experience.
  • Operations Management: Maintain the cleanliness and organization of the office, restrooms, grounds, and vacant units, and perform minor maintenance tasks and regular property inspections.
  • Marketing and Sales: Shop local competitors, report information gathered, and perform additional marketing functions as needed to enhance sales through rentals, insurance, and moving supplies.
  • Administrative Tasks: Handle cash, balance receipts, pursue collections, post payments, process daily bank deposits, and complete auctions according to policy and laws.

Requirements:

  • Education: High school diploma/GED required.
  • Experience: Experience in sales or retail environment preferred, experience in fast-paced, customer service-related environment preferred, and property management experience preferred.

What We Offer:

  • Performance-based bonuses and incentives.
  • Regular team recognition events and awards.
  • A supportive and collaborative work environment.

About Us:

At Absolute Storage Management, we pride ourselves on our familial, peer-to-peer work culture. We value a friendly and respectful work environment in which work-life balance is appreciated and supported. We believe that empowering team members to make decisions based on their expertise and experience promotes innovation and growth.



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