Customer Service Representative

5 days ago


Cumming, Georgia, United States Metro Corral Partners, LLC dba Golden Corral Full time
Job Overview

We are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative at Metro Corral Partners, LLC dba Golden Corral.

The ideal candidate will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and maintaining a clean and organized environment.

Key Responsibilities
  • Guest Service:
    • Welcomes guests as they enter the restaurant and offers a personalized invitation to return as they leave.
    • Offers assistance to guests who may need help, ensuring their needs are met promptly and efficiently.
    • Processes orders accurately and efficiently, ensuring a seamless experience for our guests.
    • Handles payments accurately and maintains a high level of professionalism on the phone.
    • Knows and follows position responsibilities as they relate to just-in-time delivery, ensuring a smooth operation.
    • Has a full knowledge of menu and prices, enabling them to make informed recommendations to guests.
  • Cleanliness:
    • Maintains organization and cleanliness at the vestibule, host/cashier station, and surrounding areas, ensuring a clean and welcoming environment for our guests.
    • Assists in setting up the buffet, ensuring it is properly labeled and presented.
    • Cleans all buffets and surrounding areas, adhering to local health department laws and regulations.
    • Ensures cleanliness, service, and quality standards are met, maintaining a high level of excellence.
  • Operational Excellence:
    • Informs the Manager when the money in the drawer needs to be taken to the safe, reducing the risk of robbery.
    • Ensures drawer balances with daily paperwork, maintaining accuracy and attention to detail.
What We Offer

We are proud to offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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