Customer Service Representative

20 hours ago


Cumming, Georgia, United States David Korede - State Farm Agent Full time
Job Description

**Position Overview**

David Korede - State Farm Agent is seeking a qualified professional to join their team as a Customer Service Representative. We are looking for an energetic and motivated individual who is interested in helping our business grow through value-based conversations and exceptional customer service.

**Responsibilities**

  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized solutions.
  • Work with the agent to establish and meet service/sales goals, driving business growth and revenue.
  • Retain leads and current book of business, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.

**Benefits**

  • Competitive base salary plus commission/bonus structure
  • Comprehensive health benefits package
  • Paid time off (vacation and personal/sick days)
  • Growth potential and opportunities for advancement within the agency

**Requirements**

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting goals and targets
  • Interest in marketing and pivoting to products and services based on customer needs
  • Self-motivated and able to work independently
  • Ability to make presentations to potential customers and achieve mutually agreed-upon goals
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)


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