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Strategic Account Manager

2 months ago

San Jose, California, United States Amazon Full time
About the Role

We are seeking a highly skilled Strategic Account Manager to lead a team of Strategic Account Managers responsible for the growth and development of some of the most influential Sellers in the Amazon Store.

Key Responsibilities
  • Coach, mentor, and develop a team of Strategic Account Managers to drive business growth and customer satisfaction.
  • Contribute to goal setting for your team to align with organizational goals and contribute to business strategy development.
  • Build and cultivate strong relationships with Sellers in your team's portfolio along with internal stakeholders.
  • Identify, optimize, and scale improvements that can benefit a large set of customers.
  • Manage recruiting and hiring efforts across direct team and broader organization.
Requirements
  • 6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce.
  • 5+ years professional experience developing and leading teams while driving organizational goals.
  • Bachelor's degree or equivalent practical experience.
  • Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products.
  • Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems.
Preferred Qualifications
  • Superior communication and presentation skills.
  • Effective territory/account management.
  • Strategy development with multi-phase execution and delivery.
  • Understanding of retail math and formulas for the purpose of making business decisions.
  • Experience using analytical, account management, and productivity tools.
About Amazon

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.