Senior Fleet Operations Director
4 days ago
Moove Vehicle Limited is a mission-driven company that provides sustainable job creation by enabling fair access to vehicle ownership for customers who've previously been excluded from financial services. Our revenue-based vehicle financing and financial services empower mobility entrepreneurs around the world. And we're backed by some of the world's leading investors.
The RoleThe role of Senior Fleet Operations Director at Moove Vehicle Limited is a senior leadership position that entails overall responsibility for driving the company's strategic direction, with a focus on growth and profitability. As the Senior Fleet Operations Director, you will lead and develop a number of teams from Fleet Operations, Sales & Onboarding, Business Development, Customer Success, People and Org to Finance in order to meet Moove's ambitious goals.
Key Responsibilities- Setting and owning the market strategy to reach ambitious P&L targets which will include but is not limited to:
- Developing and launching operational strategies to deliver a profitable business
- Identifying opportunities and deploying levers to maximise revenue and improve cost efficiency
- Establishing a strong foundation by getting the basics right, positioning the business for growth and scalability into surrounding regions and new products
- Devising dynamic pricing strategies to beat competition by improving unit economics
- Leading local budget planning that will enable future growth positioning your region strategically within the wider Moove portfolio
- Ensuring all operations adhere to local and state regulations
- Leading a high-performing team and demonstrating strong leadership abilities by:
- Designing your organisation for stellar performance; building and managing high calibre teams that are engaged and productive
- Scaling Moove's business operations by leading daily, weekly, and monthly operations calls
- Establishing mechanisms and forums for reporting and tracking progress against key business metrics for company-wide consumption
- Designing and managing a business performance scorecard and team/individual performance targets
- Collaborating with cross-functional teams to develop products and test initiatives
- Liaising with peers within the region & company to share knowledge and optimise operations
- Ensuring optimum efficiency of our fleet by:
- Identifying, building and managing relationships with local partners
- Planning, processing, and executing approved vehicle purchases through our partner OEMs
- Ensuring fleet operations are in compliance with local and state rules and regulations
- Ensuring vehicles are maintained properly, including registering and licensing of all vehicles under your management
- Diligently serving our customers and advancing our mission by:
- Leading on the deployment and quality of our supply chain (i.e. Moove Driver-partners)
- Handling escalations and managing conflict resolutions with our customers to the highest degree of satisfaction
- Monitoring driver behaviour and designing processes for ensuring engagement and utilisation
A relevant Degree with preference shown for but not exclusive to Fleet/Mobility/Logistics/Engineering/Operations/Operations Management
Prior team leadership experience is a must with examples of building/growing high performing teams
Ideally 10+ years of similar experience in operations across fleet, ride hailing, logistics or supply functions
Excellent verbal and written communication skills with the ability to simplify complex concepts and present at all levels within the organisation
Strong negotiation skills and commercial acumen with proven experience of managing third party/supplier relationships
Outstanding organisational skills with a track record of managing organisational systems
Analytical mindset and first rate problem-solving skills
Candidates must be tech-savvy and extremely data-centric
Growth oriented with a proven track record of scaling up products and new geographies
The ability to work autonomously in a decentralised organisation
Right to work in the United States of America
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