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Senior Project Director, Operations

2 months ago


San Francisco, California, United States Acord (association For Cooperative Operations Research And Development) Full time
Job Summary

We are seeking a highly experienced and skilled Senior Project Director, Operations to join our team at Acord (Association For Cooperative Operations Research And Development). The successful candidate will provide leadership to the overall project management service line, including business development, business operations, financial management, client relations, and project operations.

Key Responsibilities
  • Contribute to the overall implementation of strategic direction in the Service Line.
  • Demonstrate subject matter expertise in the development and completion of various project types.
  • Provide overall leadership responsibility for people, resources, planning, and budgeting within the organization.
  • Act as the trusted business advisor and strategic partner by clients both internally and externally.
  • Lead the sourcing, pitching, and securing of new business and projects within the local market.
Scope of Responsibility
  • Support the Regional Leader on operational models, risk mitigation, and strategic initiatives to grow, enhance, and stabilize the business.
  • Partner with the Head of PDS and Regional PDS leadership to address organizational design and the evolution of the PDS team, under a common Standard Operating Procedure with consistent financial, customer, and operational transparency along with the execution of the goals and initiatives of the PDS service line.
  • Operate market-leading operating models (regional and national) for the delivery of capital projects for clients while leading the PDS team to achieve consistency and efficiency.
  • Assist in the creation and implementation of strong regional standards for delivery, risk management, and implementing a robust assurance process to ensure risk is clearly identified and well managed.
  • Deepen customer/stakeholder insight by gathering information from clients and project teams; assist in the delivery of initiatives to deliver outstanding customer service and improve customer/stakeholder advocacy and use it to shape Cushman & Wakefield's PDS Standard Operating Procedures.
  • Assist in the strategic planning process for key project implementation at a sub-regional level and the communication of project strategies with high impact, clear targets, measurable outcomes, and likelihood of successful implementation.
  • Responsible for marketing the successes and abilities of the PDS team to the internal service lines.
  • Work alongside the PDS leadership team to champion cross-business working in the best interests of customers, colleagues, Cushman & Wakefield, external stakeholders, and the wider community with professionalism and integrity to deliver win-win solutions.
  • Partner with the Operations, PDS Leaders, Marketing, and other service line leaders to champion the creation of robust, significant, and sustainable business development plans and communicates priorities in line with Cushman & Wakefield's strategy.
  • Support the PDS Region Lead with the identification, evaluation, and acquisition of new approaches, resources, or third-party organizations that will support sustained profitable growth.
  • Manage P/L of the business unit to ensure appropriate reporting, allocation, reconciliation of service line finances.
  • Lead business development activity ensuring alignment with commercial strategies through identification and cultivation of internal and external client relationships.
  • Manage portfolio with complex initiatives that may span across multiple business lines.
Requirements
  • Bachelor's degree in Architecture, Engineering, Construction Management, Business Administration, or related field. Master's degree preferred. Certification preferred.
  • Industry Sector- Demonstrated experience in min of 3 sectors to include but not limited to Technology/Critical Environments, Healthcare, Life Science, Industrial (supply chain) or Port Logistics.