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Operations Support Manager

2 months ago

San Diego, California, United States LandCare Full time
Job Description

Job Summary:

The Operations Support Manager will lead a team of Operations Support Specialists, delivering exceptional customer service to our branch teams. This role requires a high level of curiosity and excellent time management skills to partner effectively with various stakeholders, including Fleet, Safety, Finance, IT, and others.

Key Responsibilities:

  • Fleet Management:
    • Manage the Capital Asset Database and various Fleet software platforms.
    • Partner with Accounting to ensure timely payment of invoices, accurate depreciation schedules, and proper application of proceeds from asset disposals.
    • Ensure compliance with California DOORS / CARB regulations.
    • Guide Operations Support Specialists in generating fleet compliance and maintenance scorecards, scheduling GPS unit installations, reviewing fuel card data, conducting driver audits, maintaining driver documentation, coordinating annual DOT inspections, and tracking assets over $1,500.
  • Financial Support:
    • Ensure accurate reconciliation of invoices with Accounting, including:
      • WEX Fuel consumption
      • Fleet Complete GPS
      • Fleetio DOT tracking
      • Mike Albert Fleet maintenance
  • Procurement:
    • Coordinate with IT to publish cellular data consumption reports for field review.
    • Collaborate with Division Vice Presidents to maintain correct inventory selection with uniform suppliers.
    • Ensure the Safety Supplier is adequately stocked with seasonal high-demand PPE inventory.
    • Partner with the Director of Safety to maintain an effective Boot Program for branches.
    • Track and review annual National Account contracts, ensuring proper allocation of rebate checks.
    • Maintain the Vendor Relationship program in collaboration with all stakeholders and execute the annual leadership meeting Vendor Showcase.
  • Safety:
    • Partner with the Director of Safety to publish monthly scorecards and assist in producing AON annual reports.
  • Systems Administration:
    • Administer systems including:
      • Mike Albert vehicle service management
      • Fleetio DOT compliance
      • Fleet Complete GPS
      • WEX fuel consumption
      • UniFirst uniform portal
      • Ritchie Brothers/Iron Planet equipment reseller portal
      • Ford / Tesla OEM portals

Benefits:

  • Competitive base salary
  • Team-based profit sharing program
  • 401K for all employees with 3.5% company match
  • Medical, dental, and vision coverage
  • Paid Time Off Policy + 9 corporate holidays