Account Manager

6 days ago


Rolling Meadows, Illinois, United States Gallagher Full time

About the Role

The Client Service Executive is a key member of our team at Gallagher, responsible for expanding existing relationships and delivering high-quality service to both internal and external clients. This role directly contributes to key business outcomes such as revenue growth, client retention, and client satisfaction.

Key Responsibilities

  • Supporting the business priorities of Branch Managers and Production team members
  • Independently managing accounts of increasing complexity
  • Growing revenue by successfully counseling clients on additional business opportunities
  • Driving Client Service Cycle and delivering high-quality client service consistent with AJG operational standards and practices

About You

To be successful in this role, you will require:

  • Bachelor's degree with 7+ years of client service and/or claims management experience
  • Must hold appropriate licensing as required and be able to travel up to 50% of the time
  • Proficiency in Microsoft office applications and in using technology as a tool to maximize productivity and quality
  • Previous experience in managing client relationships essential
  • Must possess strong written and verbal communication skills

Preferred Qualifications

  • Insurance knowledge
  • Life and Health License, as well as solid financial acumen

Behaviors

  • Ability to develop professional relationships with internal and external stakeholders
  • Demonstrates composure, stamina, and resilience under pressure
  • Ability to work collaboratively within a team as well as independently

Compensation and Benefits

On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits, including:

  • Medical/dental/vision plans, which start from day one
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Additional Benefits

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

Inclusion and Diversity

Gallagher is committed to creating an inclusive and diverse work environment, where all employees feel valued and empowered to contribute their best work. We believe that diversity is a vital strength and that inclusion is a conscious commitment.



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