Current jobs related to Senior Client Services Manager - Rolling Meadows, Illinois - Gallagher


  • Rolling Meadows, Illinois, United States Gallagher Full time

    About the RoleWe are seeking an experienced and skilled Senior Client Services Leader to join our team at Gallagher. As a key member of our Client Services department, you will be responsible for leading a team of professionals in delivering exceptional service to our clients.Key ResponsibilitiesLead a team of up to 5 Client Services staff in providing...


  • Rolling Meadows, Illinois, United States GB - Global Full time

    About the RoleWe are seeking a highly skilled Client Services Manager to join our team at GB - Global. As a key member of our organization, you will be responsible for delivering exceptional service to our clients, building strong relationships, and driving business growth.Key ResponsibilitiesManage a portfolio of clients, providing proactive and reactive...


  • Rolling Meadows, Illinois, United States GB - Global Full time

    About the RoleWe are seeking a highly skilled Client Services Manager to join our team at GB - Global. As a key member of our organization, you will be responsible for delivering exceptional service to our clients, managing a portfolio of clients, and driving business growth.Key ResponsibilitiesManage a portfolio of clients, providing proactive and reactive...


  • Rolling Meadows, Illinois, United States Gallagher Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Client Service Representative to join our team at Gallagher Benefit Services. As a key member of our client-facing team, you will play a critical role in delivering exceptional service to our clients and helping them achieve their business goals.Key ResponsibilitiesAssist Account Managers...


  • Rolling Meadows, Illinois, United States SIEMENS AG Full time

    About SiemensWe empower customers by combining the real and digital worlds to improve how we live, work, and move today and for the next generation.Job DescriptionAs a key member of our team, you will play a crucial role in enabling sustainable progress through technology. You will work closely with customers to understand their needs and develop innovative...

  • Senior Tax Manager

    2 weeks ago


    Rolling Meadows, Illinois, United States CyberCoders Full time

    Senior Tax Manager OpportunityWe are a leading public accounting firm seeking an experienced Senior Tax Manager to join our team. As a key member of our tax department, you will be responsible for providing expert tax guidance to clients across various industries.Key Responsibilities:Lead tax planning and compliance engagements for clientsDevelop and...


  • Rolling Meadows, Illinois, United States Stratus Services Full time

    Job Title: Senior Systems EngineerStratus Services is seeking a highly skilled Senior Systems Engineer to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our company's server infrastructure, Active Directory environment, and networked storage systems.Key Responsibilities:Configure,...

  • Senior Client Partner

    1 month ago


    Rolling Meadows, Illinois, United States Verizon Communications, Inc. Full time

    Job Title: Senior Client PartnerAs a Senior Client Partner within the Total Wireless Exclusive Retail team, you will be responsible for driving sales and distribution growth for Direct Retail Partners. This role is part of the VCG Value Organization, which focuses on delivering exceptional customer experiences and driving business growth.Key...


  • Rolling Meadows, Illinois, United States Gallagher Full time

    About the Role:Gallagher is seeking a highly skilled Client Service Associate to join our team. As a Client Service Associate, you will play a vital role in delivering exceptional service to our clients. You will work closely with experienced team members to develop industry knowledge and skills, supporting account teams in delivering exceptional service to...


  • Rolling Meadows, Illinois, United States Stratus Services Full time

    Stratus Services Director/Manager of PeopleWe are seeking a highly skilled and experienced Director/Manager of People to join our team at Stratus Services. As a key member of our People and Culture department, you will be responsible for partnering with senior leaders, middle-management, and employee base to drive business results and foster a supportive and...


  • Rolling Meadows, Illinois, United States Gallagher Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Client Service Associate to join our team at Gallagher. As a Client Service Associate, you will play a critical role in supporting our account teams in delivering exceptional service to our clients.Key ResponsibilitiesDevelop industry knowledge and skills to support account teams in...


  • Rolling Meadows, Illinois, United States Verizon Full time

    Unlock Your Potential as a Senior Product ManagerAt Verizon, we're committed to empowering our employees to reach their full potential. As a Senior Product Manager, you'll play a critical role in shaping the future of our wireless communications products and services.Key Responsibilities:Develop and execute product roadmaps to drive business growth and...


  • Rolling Meadows, Illinois, United States Gallagher Full time

    Introduction: At Gallagher, we're committed to creating a world of endless possibilities for our clients and employees alike. As a Client Service Associate, you'll play a vital role in shaping the future of workplaces across industries. You'll work closely with our experienced team members to develop industry knowledge and skills, supporting account teams in...


  • Rolling Meadows, Illinois, United States Stratus Services Full time

    About the RoleThe People & Culture Manager at Stratus Services will lead a team of four professionals and support the enterprise in functional areas such as Partnership with Business Leaders, Employee and Labor Relations, Retention, Performance Management, Policy Review and Implementation, employment programs, and compliance with federal, state, and local...


  • Rolling Meadows, Illinois, United States Stratus Services Full time

    About the RoleThe People & Culture Manager at Stratus Services will lead a team of four professionals and support the enterprise in functional areas such as Partnership with Business Leaders, Employee and Labor Relations, Retention, Performance Management, Policy Review and Implementation, employment programs, and compliance with federal, state, and local...

  • Senior Client Partner

    4 weeks ago


    Rolling Meadows, Illinois, United States Verizon Communications, Inc. Full time

    Job SummaryAs a Senior Client Partner within the Total Wireless Exclusive Retail team, you will be responsible for driving sales and distribution growth for Direct Retail Partners. This role is part of the VCG Value Organization, focusing on building strong relationships and providing critical support to achieve business objectives.Key...


  • Rolling Meadows, Illinois, United States Bank of America Full time

    Job DescriptionAs a Client Educational Content Project Manager at Bank of America, you will be responsible for designing, analyzing, executing, and sustaining support for a program initiative within the enterprise strategy and performance goals for one of our customer segments. You will provide support to senior team leaders and partner with product and...


  • Rolling Meadows, Illinois, United States Bank of America Full time

    Job DescriptionJob SummaryWe are seeking a highly skilled Client Educational Content Project Manager to join our team at Bank of America. This individual will be responsible for developing and delivering client educational content across a variety of investment-related topics.Key ResponsibilitiesSupport the development and implementation of client...


  • Rolling Meadows, Illinois, United States Gallagher Full time

    About the RoleGallagher is seeking a highly skilled Senior IT Project Manager to join our team. As a Senior IT Project Manager, you will be responsible for managing business/IT related projects through the entire lifecycle from strategic scope definition to requirements gathering, analysis, timeline and budget definition, and implementation support.Key...


  • Rolling Meadows, Illinois, United States Gallagher Full time

    About the RoleWe are seeking a highly skilled Senior IT Project Manager to join our team at Gallagher. As a key member of our IT department, you will be responsible for managing business/IT related projects through the entire lifecycle, from strategic scope definition to requirements gathering, analysis, timeline and budget definition, and implementation...

Senior Client Services Manager

2 months ago


Rolling Meadows, Illinois, United States Gallagher Full time

About the Role

We are seeking an experienced professional to lead our Client Services team as an Assistant Vice President. As a key member of our organization, you will be responsible for managing a team of up to 5 staff, ensuring high-quality service, proactive client engagement, and effective solutions for challenging client situations.

Key Responsibilities

  • Manage a team of Client Services staff, providing guidance and support to ensure excellent service delivery.
  • Develop and implement customized solutions to drive value and improve program performance.
  • Proactively engage with clients, including annual in-person visits for key clients.
  • Collaborate with senior leaders to define priorities for the team.
  • Identify opportunities for improvement within the Client Services department and company overall.
  • Develop plans of action to address client concerns and mobilize resources across the organization.
  • Influence and motivate others through persuasive points-of-view.
  • Help team members identify key individuals within client organizations for client, program, and company success.
  • Ensure consistent engagement with clients across the team.
  • Define high expectations for client service and results across the team's book of business.
  • Understand client goals and ensure high-quality service plans among team members.
  • Engage clients on a recurring basis to ensure satisfaction with service levels and results against client goals.
  • Capture and share results with senior team leaders and track progress over time.
  • Identify potential exposures across industries.
  • Have a robust understanding of how cost of risk impacts clients' financial statements and unique attributes that may hinder solutions.
  • Develop and recommend customized solutions for clients to drive value.
  • Proactively identify issues and opportunities within the book of business.
  • Assess program performance of direct reports and make recommendations on ways to improve.

About You

We are looking for a professional with a strong background in client services, leadership, and industry expertise. Required qualifications include a Bachelor's degree and five or more years of work experience, as well as an insurance license. Key behaviors include the ability to create success stories, capture learning's, and provide synthesized summaries to senior leadership.

Compensation and Benefits

We offer a competitive salary, great teams, and exciting career opportunities, as well as a wide range of benefits, including medical, dental, and vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, and paid parental leave.