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Support Services Coordinator

2 months ago

Manassas, Virginia, United States Didlake Full time
Job Summary

Didlake is seeking a highly skilled and compassionate Support Services Coordinator to join our team. As a key member of our rehabilitation services team, you will provide essential support and assistance to individuals with disabilities, enabling them to develop skills and engage with their community.

Key Responsibilities
  • Day Support:
    • Provide direct support to consumers in accordance with written Individualized Service Plan (ISP) outcomes.
    • Monitor and document daily progress toward written ISP outcomes.
    • Maintain and follow a daily schedule of training activities.
    • Inform Program Services Specialists/Program Manager of consumer achievements, incidents, progress, or problems as needed.
    • Perform morning and afternoon transition duties, including transportation assistance, personal care, and setup of activities.
    • Provide one-on-one specialized assistance to consumers with identified needs for additional support.
    • Uphold all participant Human Rights and serve as an advocate for consumers.
    • Complete and maintain all required Didlake training.
    • Transport and support individuals while participating in community activities, such as fitness, art, recreational classes, volunteerism, shopping, dining, educational tours, museums, festivals, etc.
    • Assist individuals with establishing relationships in the community, as appropriate, to fully integrate and use the community as a learning environment.
    • Deliver Day Support services that are in full compliance with Home and Community-Based Services (HCBS) Settings Regulations.
  • Transportation:
    • Responsible for the safe and timely transport of Didlake consumers to/from work, routine maintenance of vehicles.
    • Operate vehicles safely and in accordance with state and local regulations.
    • Transport Didlake consumers in a timely fashion, adhering to assigned schedules.
    • Transport Didlake consumers daily, between home and the site or workplace, according to the prescribed route.
    • Supervise consumers during transport.
    • Perform daily maintenance checks of the vehicle's operating conditions and report any deficiencies.
    • Perform daily recording of ridership, miles traveled, hours driven, maintenance needs, and fuel use.
  • Mobile Work Crew:
    • Supervise employees by performing the required elements of contract work.
    • Drive employees to designated worksites.
    • Assist employees with the tools and supplies needed to pull trash and recycling from receptacles.
    • Monitor the safety of employees on worksites and while navigating in parks and busy city areas.
    • Ensure employees wear protective equipment, as required, and have all required safety gear.
    • Properly maintain equipment and vehicles needed to complete contract work.
    Requirements
    • High School Diploma/GED plus one (1) year experience working with individuals with disabilities required.
    • Be deemed eligible for hire by DBHDS and DSS in accordance with the criminal registry background check.
    • Present a positive and professional image to the public, coworkers, and Didlake consumers.
    • Maintain insurability under Didlake's automobile policy.