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Patient Services Coordinator IV

4 weeks ago


Manassas, Virginia, United States The Rector & Visitors of the University of Virginia Full time

Patient Services Coordinator IV

Job Summary:

As a Patient Services Coordinator IV at The Rector & Visitors of the University of Virginia, you will play a vital role in ensuring the smooth operation of our medical office. Your primary responsibility will be to process referrals and perform Dimensions super-user functions, such as practice support with EPIC or working the miscellaneous work queues.

Key Responsibilities:

  • Communicate effectively with all levels of clinic staff and visitors.
  • Greets and assists visitors to the department.
  • Answers all incoming telephone calls and provides accurate information as needed.
  • Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.

Requirements:

  • High School Diploma or GED required.
  • 3 years of experience in a medical office setting required.
  • Knowledge of medical office software, including updating patient demographic information, posting charges, copays, and scheduling patient appointments.
  • Understanding of CPT and ICD9-CM coding processes.
  • Excellent verbal communication skills.
  • Ability to work with changing priorities.
  • Excellent organizational, problem-solving, and critical thinking skills.

Working Conditions:

The job requires frequent sitting and standing, occasional walking, and bending/stooping. Frequent repetitive arm, hand, and finger movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally.