Administrative Support Specialist

3 weeks ago


Hartford, Connecticut, United States iCare Health Network Full time
Job Summary:

The Administrative Support Specialist will be responsible for providing exceptional customer service and support to our residents and visitors. This role will involve greeting and screening individuals, answering telephones, and assisting with light clerical duties.

Key Responsibilities:

• Maintain a sign-in/sign-out log to ensure all visitors and residents are accounted for.

• Serve as a resident gatekeeper, ensuring individuals without privileges do not leave the facility.

• Notify supervisors when stepping away from the work area.

• Report known or suspected incidents of fraud or resident abuse to the Administrator.

• Answer telephones and respond to inquiries.

• Greet visitors and direct them to different areas of the facility.

Requirements:

• Minimum one year of experience in an administrative assistant, reception, or clerical role.

• Working knowledge of software programs such as WORD, OUTLOOK, and EXCEL.

• Proficiency in English, including speaking, reading, and writing.

• Ability to manage multiple tasks and work with all disciplines in a challenging multi-cultural environment.

• Ability to relate to and work with ill, disabled, elderly, emotionally upset, and, at times, hostile individuals within the facility.

Benefits:

• Generous salary, commensurate with experience.

• Benefits program, including health, dental, and vision insurance.

• Paid Time Off, including vacation, personal, and sick time.

• 401(k) Retirement program.

• Collaborative work environment.

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