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Training and Development Director

2 months ago


San Antonio, Texas, United States Chick-fil-A Full time
Job Summary

As a key member of our restaurant leadership team, the Training Manager plays a vital role in driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. This position is responsible for overseeing training processes and scheduling, as well as developing and implementing strategies to improve restaurant performance.

Key Responsibilities
  • Lead by Example: Demonstrate exceptional leadership skills and set the tone for a positive and productive work environment.
  • Drive Sales and Profit: Develop and implement strategies to increase sales and improve profit margins.
  • Maintain Quality and Cleanliness: Ensure that all aspects of the restaurant meet the highest standards of quality and cleanliness.
  • Develop and Train Team Members: Create and implement training programs to develop and improve the skills of team members.
  • Partner with Franchise Owner/Operator: Collaborate with the Franchise Owner/Operator to achieve business goals and objectives.
Requirements
  • Strong Leadership Skills: Proven ability to lead and motivate a team.
  • Excellent Communication Skills: Ability to effectively communicate with team members, customers, and Franchise Owner/Operator.
  • Business Acumen: Strong understanding of business principles and practices.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions.
  • Attention to Detail: Strong attention to detail and ability to maintain high standards of quality and cleanliness.
Benefits
  • 100% Paid Tuition: Opportunity to pursue higher education through our partnership with Point University.
  • Remarkable Futures Scholarships: Eligibility for scholarships up to $25,000.
  • Vacation and Insurance Benefits: Eligibility for vacation and insurance benefits after one year or promotion.
  • Career Advancement Opportunities: Opportunities to advance your career within the company.
  • Free Employee Meals: Enjoy free meals while on shift.
  • Sundays Off: Enjoy Sundays off with pay.
  • Competitive Wages: Competitive wages and benefits package.
  • Leadership Development: Opportunities for leadership development and growth.
  • Community-Oriented Environment: Work in a positive and community-oriented environment.