Fitness Center Associate
2 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Onelife Fitness. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a positive experience for everyone who walks through our doors.
Key Responsibilities
- Deliver exceptional customer service to members and guests, responding to their needs and resolving any issues in a timely and professional manner.
- Manage the front desk area, including checking in members, processing payments, and maintaining a clean and organized environment.
- Answer phone calls, respond to emails, and communicate with members and staff in a professional and courteous manner.
- Assist with scheduling, membership sales, and other administrative tasks as needed.
- Work collaboratively with the Front Desk Team to achieve sales and customer satisfaction goals.
Requirements
- High school diploma or equivalent required; six months of experience in a customer-facing role preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
- Ability to work in a fast-paced environment, multitasking and prioritizing tasks to meet deadlines.
- Basic computer skills, including proficiency in MS Office and email.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Benefits
- Complimentary membership and guest privileges.
- Discounts on personal training, mind-body, aquatics, and kids programs.
- Discounts on Serenity Day Spa services and apparel.
- Employee referral gift.
- In-house continuing education credits and CEC reimbursement.
Additional Full-Time Benefits
- Medical, dental, vision, supplemental benefits, and group life insurance benefits.
- 401(k) retirement plan.
- Paid time off.
Relocation
Candidates outside of the specified area are welcome to apply, but must be willing to travel at their own cost. Relocation assistance is not offered.
Equal Opportunity Employer
Onelife Fitness is an equal opportunity employer and welcomes applications from diverse candidates.
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