Fitness Center Associate
6 days ago
Job Summary
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Sport & Health. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a welcoming environment.
Key Responsibilities
- Deliver exceptional customer service to members and guests
- Check-in and check-out members, guests, and visitors
- Answer phones, field questions, and route calls
- Perform cash, check, and credit card transactions
- Schedule courts and program services for members
- Maintain a clean and organized front desk and lobby area
- Use online computer software for member check-ins and updates
- Attend all scheduled meetings and trainings
Requirements
- High school diploma or equivalent preferred
- Six months experience in a health club, customer service, or retail role preferred
- Current CPR/AED certification required
Benefits
- Complimentary membership and guest privileges
- Discounts on personal training, mind&body, aquatics, and kids programs
- Discounts on Serenity Day Spa services and apparel
- Employee referral gift
- In-house continuing education credits and CEC reimbursement
Additional Full-Time Benefits
- Medical, dental, vision, supplemental benefits, and group life insurance
- 401(k) retirement plan
- Paid time off
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