Fitness Center Associate

6 days ago


Douglasville, Georgia, United States Sport & Health Full time

Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Sport & Health. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a welcoming environment.

Key Responsibilities

  • Deliver exceptional customer service to members and guests
  • Check-in and check-out members, guests, and visitors
  • Answer phones, field questions, and route calls
  • Perform cash, check, and credit card transactions
  • Schedule courts and program services for members
  • Maintain a clean and organized front desk and lobby area
  • Use online computer software for member check-ins and updates
  • Attend all scheduled meetings and trainings

Requirements

  • High school diploma or equivalent preferred
  • Six months experience in a health club, customer service, or retail role preferred
  • Current CPR/AED certification required

Benefits

  • Complimentary membership and guest privileges
  • Discounts on personal training, mind&body, aquatics, and kids programs
  • Discounts on Serenity Day Spa services and apparel
  • Employee referral gift
  • In-house continuing education credits and CEC reimbursement

Additional Full-Time Benefits

  • Medical, dental, vision, supplemental benefits, and group life insurance
  • 401(k) retirement plan
  • Paid time off


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