Front Desk Representative
4 weeks ago
Atrium Hospitality is seeking a highly motivated and customer-focused Front Desk Associate to join our team at the Des Moines Sheraton. As a key member of our front-line staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.
Key Responsibilities:
- Provide warm and welcoming service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Manage front desk operations, including check-in, check-out, and room assignments.
- Process guest payments, handle room key cards, and maintain accurate records.
- Collaborate with other departments to ensure seamless guest experiences, including housekeeping, food and beverage, and maintenance.
- Participate in ongoing training and development to enhance skills and knowledge in customer service, hospitality, and hotel operations.
About Atrium Hospitality:
Atrium Hospitality is a leading hospitality company that values teamwork, passion, and appreciation for service excellence. We strive to create a positive and inclusive work environment that fosters growth and development for our associates.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work with a talented and dedicated team.
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