Front Desk Representative

4 weeks ago


West Des Moines, Iowa, United States Atrium Hospitality Full time
Front Desk Associate Opportunity

Atrium Hospitality is seeking a highly motivated and customer-focused Front Desk Associate to join our team at the Des Moines Sheraton. As a key member of our front-line staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Process guest payments, handle room key cards, and maintain accurate records.
  • Collaborate with other departments to ensure seamless guest experiences, including housekeeping, food and beverage, and maintenance.
  • Participate in ongoing training and development to enhance skills and knowledge in customer service, hospitality, and hotel operations.

About Atrium Hospitality:

Atrium Hospitality is a leading hospitality company that values teamwork, passion, and appreciation for service excellence. We strive to create a positive and inclusive work environment that fosters growth and development for our associates.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a talented and dedicated team.


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