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Front Desk Receptionist
1 month ago
We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Iowa Orthopaedic Center PC. In this role, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.
Key Responsibilities:- Check patients in and out, updating demographic and insurance information as needed
- Answer calls, schedule appointments, and greet and direct patients and visitors
- Prepare patient charts and update as necessary
- Assist patients with check-in technology and balance daily clinic receipts
- High school diploma or equivalent
- At least one year of previous experience in the medical field
- Ability to provide exceptional customer service in-person and over the phone
- Basic understanding of health insurance and ability to collect copays from patients
We offer a competitive benefit package, including competitive pay, health, dental, paid time off, paid holidays, 401(k) with company match, profit-sharing, and employee discounts. Our team is dedicated to providing exceptional medical care to the people of central Iowa, and we are committed to delivering gold-standard healthcare.