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Front Desk Representative

1 month ago

West Des Moines, Iowa, United States Crescent Hotels & Resorts Full time
Job Summary

We are seeking a highly skilled and courteous Front Desk Agent to join our team at Crescent Hotels & Resorts. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities
  • Greet and register guests in a friendly and efficient manner.
  • Provide prompt and courteous service to meet Crescent and brand high standards of quality.
  • Close out guest accounts upon completion of stay.
  • Collaborate with the Front Office Manager to ensure seamless operations.
  • Perform other duties as assigned to meet the needs of the hotel.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and conflict resolution skills.
  • High school diploma or equivalent required.
  • Previous experience in a customer service or front desk role preferred.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.