Customer Service Representative
3 days ago
Hop-A-Lot Iowa is seeking a skilled Front Desk Agent to provide exceptional customer service and support to our guests. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Welcoming and assisting guests in a friendly and professional manner
- Answering and screening phone calls in a courteous and efficient manner
- Organizing and maintaining daily event schedules and manifests
- Maintaining a clean and organized facility, including resources and equipment
- Providing support to staff members when the manager is off-site
Requirements
- Previous experience as a front desk agent or similar role
- Knowledge of apps and iPad use is beneficial
- Excellent customer service skills and phone etiquette
- Strong time-management and organizational skills
- A passion for working with children in a fun and engaging environment
We are excited to find the right candidate to join our team and contribute to providing an exceptional guest experience at Hop-A-Lot Iowa.
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