Coordinated Entry Specialist

2 weeks ago

GondrecourtleChâteau, Grand Est, United States FACE TO FACE HEALTH & COUNSELING SERVICES, INC Full time
Job Summary

The Coordinated Entry & Intake Specialist is a critical role at Face to Face Health & Counseling Services, Inc. This position is responsible for conducting intakes at SafeZone, our day shelter for youth experiencing homelessness. The successful candidate will meet with youth, collect basic information, assess their immediate needs, and connect them to on-site and community resources.

Key Responsibilities
  • Conduct intakes with youth coming into SafeZone, entering their information into our youth database (Apricot) quickly and accurately
  • Connect new youth to services and supports available at Face to Face, particularly related to any immediate needs
  • Conduct Coordinated Entry assessments with youth experiencing homelessness on an appointment and drop-in basis
  • Enter assessments quickly and accurately into HMIS (statewide database)
  • Assist with other day-to-day tasks at SafeZone as needed
  • Train new staff on conducting intakes and Coordinated Entry assessments
  • Stay up-to-date on changes to CEYS and HMIS requirements and communicate changes to the broader team as needed
  • Collaborate with county-wide Coordinated Entry partners to check on the status of youth on the priority list as requested
  • Develop and maintain relationships with youth serving programs internally and externally
  • Provide excellent customer service while providing intakes and CEYS assessments, conducting them from a harm reduction and trauma-informed perspective
Requirements
  • High School degree or equivalent required
  • B.A. in social services or equivalent education preferred
  • Minimum of 2 years work experience working with homeless or otherwise under-resourced youth
  • Ability to work independently, exercising good judgment in involving others when necessary
  • Experience with a positive youth development and harm reduction approach
  • Excellent interpersonal and communication skills
  • High reliability and integrity
  • Positive attitude and willingness to do what it takes to meet youth needs
  • Good crisis management skills and the ability to navigate stressful situations well
  • Knowledge of homelessness and its impact on youth
  • Demonstrated ability to work and communicate effectively with people of diverse ethnic, economic, racial, and cultural backgrounds
  • Good time management skills and ability to prioritize
  • Strong attention to detail and ability to do data entry quickly and accurately
What We Offer

Face to Face Health & Counseling Services, Inc. offers a competitive salary of $22.50 per hour based on qualifications. We also provide benefits, including health, dental, short-term disability, long-term disability, life insurance, 403b account, and generous PTO and paid holidays.

We are an Affirmative Action/Equal Opportunity Employer and welcome diverse groups, including persons of color, people with disabilities, and the LGBTQ community to apply. Former clients are also encouraged to apply.

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