Client-Focused Consulting Engineer
2 weeks ago
As a Client-Focused Consulting Engineer, you will serve as a dedicated resource for our clients, ensuring they receive exceptional support and guidance in utilizing our software solutions effectively.
Role Responsibilities:
- Act as the primary consultant for a specific client, immersing yourself in their operational needs and challenges.
- Develop a comprehensive understanding of the client's business processes to provide tailored solutions.
- Facilitate the configuration of software to meet unique client specifications, ensuring alignment with their objectives.
- Manage ongoing interactions with the client, advocating for their needs and ensuring satisfaction with our services.
- Contribute to the enhancement of client documentation, including user guides and release notes.
Key Skills and Qualifications:
- A degree in Civil Engineering, Computer Science, or a related discipline is required; a Master's in Transportation Engineering is preferred.
- 2-4 years of experience in a client-facing role within a SaaS or enterprise software environment is highly desirable.
- Familiarity with transportation systems, including maintenance, pavement, bridges, and fleet management, is advantageous.
- Strong technical skills, particularly in database programming and basic development, are essential.
- Ability to navigate code repositories and contribute to code reviews is preferred.
Compensation and Benefits:
We offer a competitive compensation package, including comprehensive benefits such as medical, dental, vision, and retirement plans. Our commitment to diversity and inclusion ensures a welcoming environment for all candidates.
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