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NetSuite Planning and Budgeting Consultant
2 months ago
Oracle is seeking a highly skilled NetSuite Planning and Budgeting (NSPB) Functional Consultant to join our team. As a key member of our Advanced Customer Support team, you will be responsible for delivering optimization services to Oracle NetSuite NSPB customers in a post-sales and post-implementation environment.
Key Responsibilities- Provide post-implementation services to new and existing customers
- Orient and guide customers to leading practices as applied to their business needs
- Document and analyze unique business requirements outside of leading practices
- Provide solutions and their validation as part of the client engagement
- Configure and customize the NSPB application based on accepted business requirements within the ACS level of service
- Work with customers to remediate highest priority gaps that can be delivered within the desired timeline and according to the level of service
- Perform offline tasks included in case management and resolution
- Attend internal and customer meetings and provide status on progress of activities, deliverables, and quality control
- Contribute to internal initiatives and team development
- Actively participate in initiatives to improve leading practices and internal delivery artifacts
- Contribute to mentoring, onboarding, and expanding knowledge of team members
- Participate in SME program/pods in areas of interest and expertise
- Focus on continuing education
- Consistently update skills/knowledge to enhance the current role via formal trainings or personal learning sessions
- Contribute to internal NSPB knowledge share
- Be fully versed on functionality released with each new product upgrade
- EPM Solution Consultant with 4+ years of experience in the planning/consolidation streams
- Hands-on implementation experience or support in EPM products
- Good project/support experience on EPM Cloud Products - NSPB/EPBCS/PBCS/FCCS/ARCS/TRCS
- Demonstrated ability to perform both functional and technical aspects involved with NSPB with emphasis on leading engagements from start to finish
- Regularly exceeds personal utilization targets on a quarterly basis
- Exceeds Customer Reference Targets and Customer Satisfaction Survey Score Targets
- Demonstrates ability to manage multiple accounts simultaneously with high level of customer satisfaction
- Bachelor's degree or equivalent experience in Computer Science, Engineering, Accounting, Finance, or Business Administration