Customer Service Excellence Specialist

3 weeks ago


Wichita, Kansas, United States T-Mobile Full time

T-Mobile's culture is built on a foundation of innovation, teamwork, and a commitment to excellence. As a Customer Experience Team Lead, you will play a critical role in delivering exceptional customer experiences and driving business results. Our Total Rewards Package ensures that employees receive a competitive base salary and compensation package, which includes an hourly base pay of $20.00.

Key Responsibilities:
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Lead cross-functional teams to resolve complex customer issues and concerns.
  • Collaborate with internal stakeholders to identify opportunities for process improvement and efficiency gains.

We are looking for individuals who share our passion for delivering exceptional customer experiences and are committed to ongoing learning and development. If you are a motivated and results-driven professional who is eager to take on new challenges, we encourage you to apply for this exciting opportunity.



  • Wichita, Kansas, United States Mass Markets Full time

    At Mass Markets, we are seeking a talented Customer Service Specialist to join our team. As a Customer Service Specialist, you will play a critical role in ensuring that our customers receive exceptional service and support.Job Summary:We are looking for a highly motivated and organized Contact Center Professional to handle inbound and outbound customer...


  • Wichita, Kansas, United States Mass Markets Full time

    Job Overview:We are seeking a highly skilled Customer Service Specialist to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Key Responsibilities:Handle customer inquiries via phone and emailRespond to customer...


  • Wichita, Kansas, United States LanceSoft Full time

    Job Title: Customer Services Support SpecialistAt LanceSoft, we are seeking a highly motivated and detail-oriented Customer Services Support Specialist to join our team. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.Key Responsibilities:• Conduct...


  • Wichita, Kansas, United States A-Ok Enterprises LLC Full time

    Job Description:Customer Service and Firearms SpecialistA-OK Pawn and Retail is a leading company in Wichita seeking a skilled specialist to provide exceptional customer service and expertise in firearms. The ideal candidate will have a strong background in firearms, excellent communication skills, and the ability to work independently.The estimated salary...


  • Wichita, Kansas, United States Mass Markets Full time

    About Mass MarketsWe are a leading company in the industry, and we're looking for a talented Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional service to our clients through inbound and outbound contacts.Key Responsibilities:Handle customer inquiries and resolve issues in a...


  • Wichita, Kansas, United States Mass Markets Full time

    About Mass MarketsMass Markets is a leading company in the industry, known for our commitment to excellence and customer satisfaction. Our team of experts works tirelessly to provide top-notch services and support to our customers.Job Description:As a Customer Service Representative, you will be the primary point of contact for our customers. Your role will...


  • Wichita, Kansas, United States Mass Markets Full time

    We are seeking a highly skilled and experienced Customer Service Specialist to join our Telecom Division at Mass Markets. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, utilizing your knowledge and expertise to resolve complex issues and improve customer satisfaction.About the...


  • Wichita, Kansas, United States Mass Markets Full time

    Mass Markets is seeking a highly skilled Customer Service Specialist to join their team. This full-time role offers a competitive salary of approximately $45,000 per year.About the RoleThis position involves handling inbound and outbound contacts in a professional and courteous manner. As a key member of the Mass Markets team, you will be responsible for...


  • Wichita, Kansas, United States Mass Markets Full time

    Mass Markets is a dynamic and fast-paced environment where you can grow your career. We offer a competitive salary of $45,000 - $55,000 per year.About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team. As a Call Center Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a...


  • Wichita, Kansas, United States Mass Markets Full time

    We are looking for a skilled Customer Experience Specialist to provide exceptional customer service and support to our clients. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well under pressure.About the Job:As a Customer Experience Specialist, you will be responsible for:Handling inbound and...


  • Wichita, Kansas, United States Mass Markets Full time

    Job OverviewMaintain a positive and professional demeanor when interacting with customers, ensuring timely and courteous resolution to their inquiries. The ideal candidate will possess excellent communication skills, be adaptable to changing situations, and demonstrate a customer-centric approach.About the RoleWe are seeking a highly motivated Customer...


  • Wichita, Kansas, United States Mass Markets Full time

    At Mass Markets, our goal is to provide top-notch customer service. As a Call Center Representative, you will be responsible for handling inbound and outbound contacts in a timely and professional manner.Responsibilities:Handle incoming calls, emails, and chats from customersRespond to customer inquiries and resolve issues efficientlyCollaborate with other...


  • Wichita, Kansas, United States Mass Markets Full time

    We are seeking a highly skilled and motivated Customer Engagement Specialist to join our team at Mass Markets in Wichita. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:Provide timely and professional support to customers through...


  • Wichita, Kansas, United States DXP Enterprises Full time

    About DXP EnterprisesAt DXP Enterprises, we are passionate about delivering exceptional customer service and dedicated to being the best solution for our industrial customers. With a history dating back to 1908, we have consistently demonstrated our commitment to quality, expertise, and innovation.Job DescriptionThe Customer Service Representative will be...


  • Wichita, Kansas, United States Mass Markets Full time

    **About Mass Markets**We are currently seeking a highly skilled Customer Support Specialist to join our team at Mass Markets. This role offers an estimated salary of $45,000 - $60,000 per year.In this position, you will be responsible for handling inbound and outbound contacts in a professional manner. Your primary goal is to ensure first call resolution...


  • Wichita, Kansas, United States Mass Markets Full time

    Customer Support Specialist Job DescriptionWe're seeking a seasoned Customer Support Specialist to join our team at Mass Markets! As a key member of our customer support team, you will be responsible for handling inbound calls, providing exceptional customer service, and ensuring timely resolutions to customer inquiries.About the RoleThe ideal candidate will...


  • Wichita, Kansas, United States Old Navy Full time

    **Customer Experience Specialist:** At Old Navy, we're committed to delivering an exceptional shopping experience for our customers. As a Sales Floor Ambassador, you'll be responsible for creating a warm and inviting atmosphere on the sales floor, ensuring that every customer leaves feeling satisfied and engaged. **Key Responsibilities:** Your main duties...


  • Wichita, Kansas, United States Mass Markets Full time

    **Job Title:** Customer Support Specialist**Job Summary:** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our customer service team, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Main...


  • Wichita, Kansas, United States Mass Markets Full time

    About the RoleAt Mass Markets, we value excellent customer service skills and strive to provide an exceptional experience for all customers. We are currently looking for a skilled Service Excellence Representative to join our team.Key Responsibilities:Contact customers in a courteous and timely manner via phone, email, or chat.Analyze customer needs and...


  • Wichita, Kansas, United States Affinity Automotive Services, Inc Full time

    About UsAffinity Automotive Services, Inc is a Wichita-based company dedicated to delivering exceptional customer experiences in the automotive industry. We strive to make a positive impact in our community by providing top-notch services and fostering a culture of innovation and collaboration.Our Mission:To provide unparalleled automotive services that...